POST Error Messages

Numeric Codes and Text Messages (Continued)

Code/Message

Probable Cause

Recommended Action

 

 

 

 

1720-SMART Hard

Hard drive is about

1.

Determine if hard drive is giving

Drive Detects

to fail. (Some hard drives

 

correct error message. Enter

Imminent Failure

have a hard drive

 

Computer Setup and run the Drive

 

firmware patch that will

 

Protection System test under

 

fix an erroneous error

 

Storage > DPS Self-test.

 

message.)

2.

Apply hard drive firmware patch

 

 

 

 

 

if applicable. (Available at

 

 

 

www.hp.com/support.)

 

 

3.

Back up contents and replace hard

 

 

 

drive.

 

 

 

 

1785-Multibay

(for Multibay option/

1.

Ensure the Multibay option is

incorrectly installed

non-USDT systems)

 

attached as device 0 on the IDE

 

1. Multibay option

 

cable.

 

2.

Ensure no other device is attached to

 

ribbon cables not

 

seated or improperly

 

the same IDE cable.

 

attached.

3.

Ensure both ends of the IDE and

 

 

 

2. Multibay device not

 

Multibay ribbon cables are properly

 

properly seated.

 

seated.

 

3. Multibay diskette

4.

Ensure the Multibay device is fully

 

present.

 

inserted.

 

 

5.

Ensure a Multibay diskette is not

 

 

 

present (Multibay diskette drives are

 

 

 

not supported by the Multibay

 

 

 

option).

 

 

 

 

 

(for integrated Multibay/

1.

Ensure the Multibay device is fully

 

USDT systems)

 

inserted.

 

1. Multibay device not

2.

Ensure the Multibay riser is properly

 

properly seated.

 

seated.

2. Multibay riser not properly seated.

A–10

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Troubleshooting Guide