Troubleshooting Without Diagnostics

 

 

 

 

Solving Diskette Problems (Continued)

 

 

 

 

Problem

Cause

Solution

 

 

 

Diskette drive cannot write

Writing to the wrong

Check the drive letter in the path

to a diskette. (continued)

drive.

statement.

 

 

 

 

Not enough space is

1. Use another diskette.

 

left on the diskette.

2. Delete unneeded files from

 

 

 

 

diskette.

 

 

 

 

Legacy diskette writes

Enter Computer Setup and enable

 

are disabled in

Legacy Diskette Write in

 

Computer Setup.

Storage > Storage Options.

 

 

 

 

Diskette is damaged.

Replace the damaged disk.

 

 

 

Cannot format diskette.

Invalid media reported.

When formatting a disk in MS-DOS,

 

 

you may need to specify diskette

 

 

capacity. For example, to format a

 

 

1.44-MB diskette, type the following

 

 

command at the MS-DOS prompt:

 

 

FORMAT A: /F:1440

 

 

 

 

Disk may be

Open the locking device on the

 

write-protected.

diskette.

 

 

 

 

Diskette write control is

Enter Computer Setup and enable

 

enabled.

Legacy Diskette Write in

 

 

Storage > Storage Options.

A problem has occurred

The directory structure is

with a disk transaction.

bad, or there is a

 

problem with a file.

In Windows XP, right-click Start, click Explore, and select a drive.

Select File > Properties > Tools. Under Error-checking, click Check Now.

Diskette drive cannot read

You are using the wrong

Check the type of drive that you

a diskette.

diskette type for the

are using and use the correct

 

drive type.

diskette type.

 

 

 

 

You are reading the

Check the drive letter in the path

 

wrong drive.

statement.

 

 

 

 

Diskette is damaged.

Replace the diskette with a new one.

 

 

 

Troubleshooting Guide

www.hp.com

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