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| Troubleshooting Without Diagnostics |
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Solving Hard Drive Problems (Continued) |
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Problem | Cause | Solution | |
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Nonsystem disk/NTLDR | System files missing or | 1. | Insert a bootable diskette into |
missing message. | not properly installed. |
| the diskette drive and restart the |
(continued) |
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| computer. |
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| 2. | Check the hard drive format |
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| using Fdisk: |
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| If NFTFS formatting, use a third |
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| party reader to evaluate the |
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| drive. |
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| If FAT32 formatting, the hard |
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| drive cannot be accessed. |
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| Replace the MBR image. |
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| 3. If the hard drive is still | |
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| inaccessible after booting to a |
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| diskette and MBR Security is |
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| enabled, you may try restoring |
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| the previously saved |
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| MBR image. To do so, enter |
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| Computer Setup and select |
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| Security > Restore Master |
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| Boot Record. |
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| Hard drive boot has | Run Computer Setup and enable the | |
| been disabled in | hard drive entry in the Storage > | |
| Computer Setup. | Boot Order list. | |
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| Bootable hard drive is | If attempting to boot from an IDE | |
| not attached as first in a hard drive, ensure it is attached as | ||
| Primary Device 0. If attempting to | ||
| configuration. | boot from a SATA hard drive, ensure | |
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| it is attached to SATA 0. | |
Bootable hard drive's controller is not listed first in the Boot Order.
Enter Computer Setup and select Storage > Boot Order and ensure the bootable hard drive's controller is listed immediately under the Hard Drive entry.
Troubleshooting Guide | www.hp.com |