POST Error Messages
Numeric Codes and Text Messages (Continued)
Code/Message | Probable Cause | Recommended Action |
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Processor is not | 1. Upgrade BIOS to proper version. | |
Patch Error | supported by | 2. Change the processor. |
| ROM BIOS. | |
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The previously saved | Run Computer Setup and save the MBR of | |
Record has | copy of the MBR has | the current bootable disk. |
been Lost | been corrupted. |
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The current MBR does not | Use extreme caution. The MBR may have | |
Record has | match the previously | been updated due to normal disk |
Changed | saved copy of the MBR. | maintenance activities (disk manager, |
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| fdisk, or format). |
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| ÄReplacing the previously saved MBR |
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| in such situations can cause data |
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| loss. |
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| If you are certain the MBR change is |
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| unintentional and undesired (e.g. due to a |
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| virus), then run Computer Setup and |
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| restore the previously saved MBR copy. |
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| Otherwise, run Computer Setup and either |
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| disable MBR security or save the MBR of |
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| the current bootable disk. |
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The current bootable | Run Computer Setup and either disable | |
Record Hard Drive | hard drive is not the | MBR security or save the MBR of the |
has Changed | same as the one that was | current bootable disk. |
| present when MBR |
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| Security was enabled. |
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Invalid Electronic | Electronic serial number | 1. Run Computer Setup. If Setup already |
Serial Number | has become corrupted. | has data in the field or will not allow |
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| the serial number to be entered, |
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| download from www.hp.com and run |
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| SP5572.EXE (SNZERO.EXE). |
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| 2. Run Computer Setup and try to enter |
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| serial number under Security, System |
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| ID, then save changes. |
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www.hp.com | Troubleshooting Guide |