HP DC5100 LPT), Cause, Panel, System, Problem, Solution, Hardware, Properties, Ports (COM &, Device usage, Troubleshoot, Device status, Select Start > Control

Troubleshooting Without Diagnostics

Solving Internet Access Problems (Continued)

Problem Cause Solution

Internet takes too long to download Web sites.

Modem is not set up	Verify that the correct modem speed
properly.	and COM port are selected.
	In Windows XP:
	1.	Select Start > Control
		Panel.
	2.	Double-click System.
	3.	Click the Hardware tab.
	4.	In the Device Manager area,
		click the Device Manager
		button.
	5.	Double-click Ports (COM &
		LPT).
	6.	Right-click the COM port your
		modem uses, then click
		Properties.
	7.	Under Device status, verify
		that the modem is working
		properly.
	8.	Under Device usage, verify
		the modem is enabled.

9.If there are further problems, click the Troubleshoot button and follow the on-screen instructions.

Troubleshooting Guide www.hp.com 2–43