Troubleshooting

5.2Aligning the Printhead

Components used for Printhead alignment are illustrated in Figure 5-1.

Figure 5-1 Printhead Alignment

5.2.1 Direct-Thermal Stock

For best results when using direct-thermal label stock, turn the head adjustment screws 1/4 turn clockwise to move the Printhead 0.006" (0.15 mm) back on the roller. When the Printhead is aligned with thermal-transfer stock the Printhead is forward on the roller so that the ribbon will separate from the label while the wax ink is still liquid ensuring good print quality. With direct- thermal stock, the Printhead burn line needs to be further back on the roller where there is more contact with the roller. This causes heat to transfer to the paper more efficiently.

5.2.2 Tag Stock or Stiff Media

The Printer is adjusted at the factory using 5 mil thick label stock. If heavier tag stock is used, the Printhead may need to be adjusted forward.

DMX 400/430 Operator’s Manual

65