Troubleshooting

5.3Printhead Alignment Procedure

Depending on the degree of alignment necessary to your Printhead, one or perhaps all of the steps mentioned below may need to be completed.

5.3.1 Label Stock Tracking Adjustment

To ensure that the stock feeds straight use a full roll of 4" (102

mm)or 4.25" (108 mm) wide stock and complete the following steps:

1.Rotate the Media Guide ‘down’ and install the stock, keep the Media Guide in the down position.

2.Press the feed switch to feed the labels until the stock begins to track at a stable position.

3.Rotate the Media Guide to the ‘up’ position and slide the Media Guide in or out until the inside edge of the stock is gently resting against the inner Media Guide.

5.3.2Ribbon Feed and Tracking Adjustments

Complete the following steps to adjust the ribbon feed and tracking.

Turn the power switch ‘on’ and use full width paper and ribbon for this adjustment. Install a thermal-transfer ribbon/ media in the Printer and secure the ribbon to the Ribbon Take-up Hub in a counter-clockwise direction (see Chapter 1, Figure 1-8).

1.Press the feed switch several times to normalize the feeding of the ribbon and media. Check the ribbon for rippling as it travels from the Ribbon Supply Hub and goes under the Printhead assembly. If rippling occurs, follow the procedures outlined in steps 2 through 6.

DMX 400/430 Operator’s Manual

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