Problem | Possible Cause | Solution |
|
|
|
Displayed colors do not | Monitor is not calibrated. | Recalibrate monitor or restore factory calibration. |
look correct. |
|
|
|
|
|
Calibration failed. | Incorrect setup or equipment | Redo calibration. |
| failure. |
|
|
|
|
Button Lockouts
When the Primary OSD or button labels are not displayed, holding specific buttons down for ten seconds will lock out different parts of the OSD’s functionality. You can restore the functionality by holding the specific buttons down again for ten seconds. This functionality is only available when the display is powered and is displaying an active signal.
The following table lists the available lockouts and the buttons that must be held down for ten seconds to enable and disable the lockout.
Activation Button | Lockout | Notes |
|
|
|
Power button | Power lockout | When locked out, the power button does not function. The |
|
| display can still be turned off via the power switch at the |
|
| bottom of the display. |
|
|
|
Bottom menu button | Menu lockout | The Primary OSD cannot be entered. However, any |
|
| assigned function buttons (such as switch color space or |
|
| input) are still available. Firmware updates and calibration |
|
| are still available, unless disabled in the Management |
|
| menu. |
|
|
|
Top menu button | Menu and Function lockout | Both the Primary OSD and the function keys are locked |
|
| out. Firmware updates and calibration are still available, |
|
| unless disabled in the Management menu. |
|
|
|
Second and fourth button | Management menu lockout | The Management menu option is disabled in the Primary |
|
| OSD main menu. |
|
|
|
64 Appendix B Support and Troubleshooting
