HP Compaq dx2310 MT/dx2318 MT Business PCs 1st Edition
service reference guide
Document Part Number
HP Compaq dx2310 MT/dx2318 MT Business PCs 1st Edition
Service Reference Guide
Document Part Number
HP Compaq dx2310 MT/dx2318 MT Business PCs First Edition April
Service Reference Guide
Document Part Number
2 Setup Utilities and Diagnostics Features
Contents
1 Installing the Operating System
4 Serial ATA Drive Guidelines and Features
Remove the computer access panel and front bezel MT chassis
5 Identifying the Chassis, Routine Care, and Disassembly Preparation
6 Removal and Replacement Procedures-Microtower MT Chassis
6.3.1 Removing a 5.25 Drive Bezel Blank/MT Chassis
Contents
A Connector Pin Assignments B Power Cord Set Requirements
C POST Error Messages D Troubleshooting Without Diagnostics E Memory
Service Reference Guide
Installing the Operating System
1.1 Microsoft Windows XP/Windows Vista/ Redflag Linux
1.2 Converting to NTFS Associated with Windows OS
1.3 HP Software
Setup Utilities and Diagnostics Features
2.1 Power-On Self-Test POST
2.2 Computer Setup Utilities
2.2.1 Using Computer Setup F10 Utilities
5. To apply and save changes, select Save Setting and Exit
2.2.2 Computer Setup Menu
Computer Setup
Service Reference Guide
Computer Setup Continued
Setup Utilities and Diagnostics Features
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Computer Setup Continued
Setup Utilities and Diagnostics Features
Computer Setup Continued
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Computer Setup Continued
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Computer Setup Continued
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2.3.1 Backing up the CMOS
2.3 Recovering the Configuration Settings
2.3.2 Restoring the CMOS
Desktop Management
3.1 Initial Configuration and Deployment
3.2.1 FailSafe Boot Block ROM
3.2 ROM Flash
2. In the Power Options Properties, select the Advanced tab
3.2.2 Dual-State Power Button
3.2.3 Power Management
2. In the Power Options Properties, select the Power Schemes tab
3.3.3 Establishing a User Password Using Computer Setup
3.3.1 Password Security
3.3.2 Establishing a Supervisor Password Using Computer Setup
3.3 Security
Entering a Supervisor Password
Entering a User Password
Changing a User or Supervisor Password
current password/new password/new password
Deleting a User or Supervisor Password
current password
National Keyboard Delimiter Characters
3.3.4 Surge-Tolerant Power Supply
Clearing Passwords
National Keyboard Delimiter Characters
Serial ATA Drive Guidelines and Features
4.1 SATA 3.0 Hard Drives
4.2 SATA Hard Drive Cables
4.2.2 SATA Power Cable
4.2.1 SATA Data Cable
4.3 SATA SMART Drives
4.5 SATA BIOS
4.4 Drive Capacities
5.1.1 Microtower MT
Identifying the Chassis, Routine Care, and Disassembly Preparation
5.1 Chassis Designations
dx2310 MT
Service Reference Guide
dx2318 MT
Identifying the Chassis, Routine Care, and Disassembly Preparation
Note dx2318 MT is only for China Market
5.2.1 Generating Static
5.2 Electrostatic Discharge Information
5.2.2 Preventing Electrostatic Damage to Equipment
5.2.4 Grounding the Work Area
5.2.3 Personal Grounding Methods and Equipment
5.2.5 Recommended Materials and Equipment
5.3.2 Cleaning the Computer Case
5.3.1 General Cleaning Safety Precautions
5.3 Routine Care
5.3.4 Cleaning the Monitor
5.3.3 Cleaning the Keyboard
5.3.5 Cleaning the Mouse
5.4.1 Tools and Software Requirements
5.4 Service Considerations
5.4.2 Screws
5.4.5 Lithium Coin Cell Battery
5.4.3 Cables and Connectors
5.4.4 Hard Drives
Removal and Replacement Procedures- Microtower MT Chassis
6.1 Preparation for Disassembly
6.2 Remove the computer access panel and front bezel MT chassis
6.2.1 Access Panel MT Chassis
6.2.2 Front Bezel MT Chassis
6.3.1 Removing a 5.25 Drive Bezel Blank/MT Chassis
6.3 Front Drive Bezels
Removing a Bezel Blank
6.4.1 Installing Memory Modules/MT chassis
6.4 Memory
6.5 Expansion Cards
6.5.1 Expansion Slot Cover Lock
6.5.2 PCI/PCIe Expansion Card
6.5.3 Installing an Expansion Card
8. Fix the screw to secure the expansion card in place
6.5.4 Removing an Expansion Card
6.6 Cable Management
6.7 Drives
6.7.1 Locating Drive Positions
6.7.2 Removing a Drive
Drive Positions
Removing the Hard disk
Releasing the Hard Drive Cage
Service Reference Guide
Disconnecting the Hard Drive Cables
Removal and Replacement Procedures- Microtower MT Chassis
Removing the Hard Drive Cage
Removing the Hard Drive
6.8 Front I/O Panel Housing Assembly - MT chassis
6.9 System Fan
6.10 Heatsink - MT chassis
6.11 Processor
5. Go to step
6.12 System Board
490778-001
Removal and Replacement Procedures- Microtower MT Chassis
6-23
6.13.1 Battery Holder
6.14 Power Supply
Mouse
Connector Pin Assignments
Enhanced Keyboard
Ethernet RJ-45
Parallel Interface
Serial Interface, Powered and Non-Powered
Microphone
Line-Out Audio
Headphone
Line-In Audio
Monitor
24-Pin Power
4-Pin Power for CPU
Power Cord Set Requirements
General Requirements
POST Error Messages
POST Error Messages
If the system cannot boot
POST Error Messages
If POST detects an error
configuration with a set of
POST Error Messages
POST Error Messages
Troubleshooting Without Diagnostics
Preliminary Checklist
Solving General Problems
RTC battery
battery. See the Hardware Reference
MConnecting the
Guide on the Library CD for
continued
Power LED is flashing and computer will not start
Initernal error has occurred and the computer is flashing a code
Press any key or click the mouse button
3. If you still cannot resolve the issue, contact Customer Support
Solving Hardware Installation Problems
deselect the automatic settings for the
Wrong memory modules
Interpreting Diagnostic Lights and Audible Codes
Solving Display Problems
Solving Display Problems
contrast controls are not
Solving Display Problems Continued
Change requested resolution
securely connected to the graphics
Solving Display Problems Continued
The font you are using
Solving Audio Problems
Solving Audio Problems
Solution
Solving Audio Problems Continued
Problem
Cause
Solving Printer Problems
Solving Printer Problems
Solving Keyboard and Mouse Problems
Solving Keyboard Problems
Solving Network Problems
Solving Network Problems
Solving Network Problems Continued
the Restore Plus! CD
Solving Memory Problems
Solving Memory Problems
Solving Processor Problems
Solving Processor Problems
Solving CD-ROM and DVD Problems
Solving CD-ROM and DVD Problems
Solving CD-ROM and DVD Problems Continued
Solving Drive Key Problems
Solving Internet Access Problems
Solving DiskOnKey Problems
Solving Internet Access Problems Continued
Windows XP
For Windows XP
Solving Internet Access Problems Continued
Verify that the correct modem speed
Diagnostic Front Panel LEDs and Audible Codes
Diagnostic Front Panel LEDs and Audible Codes
Diagnostic Front Panel LEDs and Audible Codes Continued
followed by a 2 second pause. Also 8 simultaneous beeps will be heard
Beeps
Diagnostic Front Panel LEDs and Audible Codes Continued
Activity
Possible Cause
Contacting Customer Support
Restoring the Software
Diagnostic Front Panel LEDs and Audible Codes Continued
Memory