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HP dx2310 manual POST Error Messages

Models: dx2310

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				POST Error Messages
	POST Error Messages

	Screen Message	Probable Cause		Recommended Action

	Error: Non-System disk	The BIOS was unable to	Reseat the device data and power
	or disk error	find a suitable boot	cables.
	Replace and press any	device. For Argali, this	Replace the device data cable.
	key when ready	may mean an	Replace the device.
		uninitialized or corrupt	Replace the system board.
		ATA flash.	Replace the system board.

	Warning: CPU Fan has	CPU Fan weak	1.	Ensure that the computer air vents
	failed. For Thermal	(RPM < 500) or not		are not blocked and the processor
	Protection, System will	turning, Display Warning		cooling fan is running.
	be shut down. Please	message and Long Beep	2.	Open hood, press power button,
	contact Service Centre.	for 5 sec and shut down.	2.	Open hood, press power button,
	contact Service Centre.	for 5 sec and shut down.		and see if the processor fan spins. If
				and see if the processor fan spins. If
				the processor fan is not spinning,
				make sure the fan's cable is plugged
				onto the system board header.
				Ensure the fan is fully/properly
				seated or installed.
			3.	If fan is plugged in and seated
				properly, but is not spinning, then
				replace processor fan.
			4.	Reseat processor heatsink and verify
				that the fan assembly is properly
				attached.
			5.	Contact an authorized reseller or
				service provider.

	Warning: System Fan	System Fan weak	1.	Ensure that the computer air vents
	has failed. For Thermal	(RPM < 700) or not		are not blocked and the processor
	Protection, System will	turning, Display Warning		cooling fan is running.
	be shut down. Please	message and Long Beep	2.	Open hood, press power button,
	contact Service Centre.	for 5 sec and shut down.	2.	Open hood, press power button,
	contact Service Centre.	for 5 sec and shut down.		and see if the processor fan spins. If
				and see if the processor fan spins. If
				the processor fan is not spinning,
				make sure the fan's cable is plugged
				onto the system board header.
				Ensure the fan is fully/properly
				seated or installed.
			3.	If fan is plugged in and seated
				properly, but is not spinning, then
				replace processor fan.
			4.	Reseat processor heatsink and verify
				that the fan assembly is properly
				attached.
			5.	Contact an authorized reseller or
				service provider.

Service Reference Guide

490778-001

C–3

Image 71

HP dx2310 manual POST Error Messages

Contents

Document Part Number service reference guideHP Compaq dx2310 MT/dx2318 MT Business PCs 1st Edition Document Part Number Service Reference GuideHP Compaq dx2310 MT/dx2318 MT Business PCs 1st Edition Document Part Number Service Reference GuideHP Compaq dx2310 MT/dx2318 MT Business PCs First Edition April 4 Serial ATA Drive Guidelines and Features Contents1 Installing the Operating System 2 Setup Utilities and Diagnostics Features6.3.1 Removing a 5.25 Drive Bezel Blank/MT Chassis 5 Identifying the Chassis, Routine Care, and Disassembly Preparation6 Removal and Replacement Procedures-Microtower MT Chassis Remove the computer access panel and front bezel MT chassisService Reference Guide A Connector Pin Assignments B Power Cord Set RequirementsC POST Error Messages D Troubleshooting Without Diagnostics E Memory Contents1.1 Microsoft Windows XP/Windows Vista/ Redflag Linux Installing the Operating System1.3 HP Software 1.2 Converting to NTFS Associated with Windows OS2.1 Power-On Self-Test POST Setup Utilities and Diagnostics Features2.2.1 Using Computer Setup F10 Utilities 2.2 Computer Setup Utilities5. To apply and save changes, select Save Setting and Exit Computer Setup 2.2.2 Computer Setup Menucontinued Computer Setup ContinuedSetup Utilities and Diagnostics Features Service Reference GuideComputer Setup Continued continued Computer Setup ContinuedSetup Utilities and Diagnostics Features Description Computer Setup ContinuedHeading OptionDescription Computer Setup ContinuedHeading OptionDescription Computer Setup ContinuedHeading OptionDescription Computer Setup ContinuedHeading OptionDescription Computer Setup ContinuedHeading Option2.3.2 Restoring the CMOS 2.3 Recovering the Configuration Settings2.3.1 Backing up the CMOS 3.2 ROM Flash 3.1 Initial Configuration and Deployment3.2.1 FailSafe Boot Block ROM Desktop Management2. In the Power Options Properties, select the Power Schemes tab 3.2.2 Dual-State Power Button3.2.3 Power Management 2. In the Power Options Properties, select the Advanced tab3.3 Security 3.3.1 Password Security3.3.2 Establishing a Supervisor Password Using Computer Setup 3.3.3 Establishing a User Password Using Computer SetupChanging a User or Supervisor Password Entering a User PasswordEntering a Supervisor Password current password Deleting a User or Supervisor Passwordcurrent password/new password/new password National Keyboard Delimiter Characters 3.3.4 Surge-Tolerant Power SupplyClearing Passwords National Keyboard Delimiter Characters4.1 SATA 3.0 Hard Drives Serial ATA Drive Guidelines and Features4.2.1 SATA Data Cable 4.2.2 SATA Power Cable4.2 SATA Hard Drive Cables 4.4 Drive Capacities 4.5 SATA BIOS4.3 SATA SMART Drives dx2310 MT Identifying the Chassis, Routine Care, and Disassembly Preparation5.1 Chassis Designations 5.1.1 Microtower MTNote dx2318 MT is only for China Market dx2318 MTIdentifying the Chassis, Routine Care, and Disassembly Preparation Service Reference Guide5.2.2 Preventing Electrostatic Damage to Equipment 5.2 Electrostatic Discharge Information5.2.1 Generating Static 5.2.5 Recommended Materials and Equipment 5.2.3 Personal Grounding Methods and Equipment5.2.4 Grounding the Work Area 5.3 Routine Care 5.3.1 General Cleaning Safety Precautions5.3.2 Cleaning the Computer Case 5.3.5 Cleaning the Mouse 5.3.3 Cleaning the Keyboard5.3.4 Cleaning the Monitor 5.4.2 Screws 5.4 Service Considerations5.4.1 Tools and Software Requirements 5.4.4 Hard Drives 5.4.3 Cables and Connectors5.4.5 Lithium Coin Cell Battery 6.1 Preparation for Disassembly Removal and Replacement Procedures- Microtower MT Chassis6.2.1 Access Panel MT Chassis 6.2 Remove the computer access panel and front bezel MT chassis6.2.2 Front Bezel MT Chassis Removing a Bezel Blank 6.3 Front Drive Bezels6.3.1 Removing a 5.25 Drive Bezel Blank/MT Chassis 6.4 Memory 6.4.1 Installing Memory Modules/MT chassis6.5.1 Expansion Slot Cover Lock 6.5 Expansion Cards6.5.2 PCI/PCIe Expansion Card 6.5.3 Installing an Expansion Card 8. Fix the screw to secure the expansion card in place 6.5.4 Removing an Expansion Card 6.6 Cable Management 6.7.1 Locating Drive Positions 6.7 DrivesDrive Positions 6.7.2 Removing a DriveReleasing the Hard Drive Cage Removing the Hard diskRemoving the Hard Drive Cage Disconnecting the Hard Drive CablesRemoval and Replacement Procedures- Microtower MT Chassis Service Reference GuideRemoving the Hard Drive 6.8 Front I/O Panel Housing Assembly - MT chassis 6.9 System Fan 6.10 Heatsink - MT chassis 6.11 Processor 5. Go to step 6.12 System Board 6-23 Removal and Replacement Procedures- Microtower MT Chassis490778-001 6.13.1 Battery Holder 6.14 Power Supply Ethernet RJ-45 Connector Pin AssignmentsEnhanced Keyboard MouseMicrophone Serial Interface, Powered and Non-PoweredParallel Interface Monitor HeadphoneLine-In Audio Line-Out Audio4-Pin Power for CPU 24-Pin PowerGeneral Requirements Power Cord Set RequirementsPOST Error Messages POST Error Messagesconfiguration with a set of POST Error MessagesIf POST detects an error If the system cannot bootPOST Error Messages POST Error MessagesPreliminary Checklist Troubleshooting Without DiagnosticsSolving General Problems Guide on the Library CD for battery. See the Hardware ReferenceMConnecting the RTC batteryPress any key or click the mouse button Power LED is flashing and computer will not startIniternal error has occurred and the computer is flashing a code continuedWrong memory modules Solving Hardware Installation Problemsdeselect the automatic settings for the 3. If you still cannot resolve the issue, contact Customer SupportInterpreting Diagnostic Lights and Audible Codes Solving Display Problems Solving Display Problemssecurely connected to the graphics Solving Display Problems ContinuedChange requested resolution contrast controls are notThe font you are using Solving Display Problems ContinuedSolving Audio Problems Solving Audio ProblemsCause Solving Audio Problems ContinuedProblem SolutionSolving Printer Problems Solving Printer ProblemsSolving Keyboard Problems Solving Keyboard and Mouse ProblemsSolving Network Problems Solving Network Problemsthe Restore Plus! CD Solving Network Problems ContinuedSolving Memory Problems Solving Memory ProblemsSolving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsSolving DiskOnKey Problems Solving Drive Key ProblemsSolving Internet Access Problems Solving CD-ROM and DVD Problems ContinuedWindows XP Solving Internet Access Problems ContinuedVerify that the correct modem speed Solving Internet Access Problems ContinuedFor Windows XP Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codesfollowed by a 2 second pause. Also 8 simultaneous beeps will be heard Diagnostic Front Panel LEDs and Audible Codes ContinuedPossible Cause Diagnostic Front Panel LEDs and Audible Codes ContinuedActivity BeepsDiagnostic Front Panel LEDs and Audible Codes Continued Restoring the SoftwareContacting Customer Support Memory