Document Part Number
service reference guide
HP Compaq dx2310 MT/dx2318 MT Business PCs 1st Edition
Document Part Number
Service Reference Guide
HP Compaq dx2310 MT/dx2318 MT Business PCs 1st Edition
Document Part Number
Service Reference Guide
HP Compaq dx2310 MT/dx2318 MT Business PCs First Edition April
1 Installing the Operating System
Contents
2 Setup Utilities and Diagnostics Features
4 Serial ATA Drive Guidelines and Features
6 Removal and Replacement Procedures-Microtower MT Chassis
5 Identifying the Chassis, Routine Care, and Disassembly Preparation
Remove the computer access panel and front bezel MT chassis
6.3.1 Removing a 5.25 Drive Bezel Blank/MT Chassis
C POST Error Messages D Troubleshooting Without Diagnostics E Memory
A Connector Pin Assignments B Power Cord Set Requirements
Contents
Service Reference Guide
1.1 Microsoft Windows XP/Windows Vista/ Redflag Linux
Installing the Operating System
1.3 HP Software
1.2 Converting to NTFS Associated with Windows OS
2.1 Power-On Self-Test POST
Setup Utilities and Diagnostics Features
2.2.1 Using Computer Setup F10 Utilities
2.2 Computer Setup Utilities
5. To apply and save changes, select Save Setting and Exit
Computer Setup
2.2.2 Computer Setup Menu
Setup Utilities and Diagnostics Features
Computer Setup Continued
Service Reference Guide
continued
Computer Setup Continued
continued
Computer Setup Continued
Setup Utilities and Diagnostics Features
Heading
Computer Setup Continued
Option
Description
Heading
Computer Setup Continued
Option
Description
Heading
Computer Setup Continued
Option
Description
Heading
Computer Setup Continued
Option
Description
Heading
Computer Setup Continued
Option
Description
2.3.2 Restoring the CMOS
2.3 Recovering the Configuration Settings
2.3.1 Backing up the CMOS
3.2.1 FailSafe Boot Block ROM
3.1 Initial Configuration and Deployment
Desktop Management
3.2 ROM Flash
3.2.3 Power Management
3.2.2 Dual-State Power Button
2. In the Power Options Properties, select the Advanced tab
2. In the Power Options Properties, select the Power Schemes tab
3.3.2 Establishing a Supervisor Password Using Computer Setup
3.3.1 Password Security
3.3.3 Establishing a User Password Using Computer Setup
3.3 Security
Changing a User or Supervisor Password
Entering a User Password
Entering a Supervisor Password
current password
Deleting a User or Supervisor Password
current password/new password/new password
Clearing Passwords
3.3.4 Surge-Tolerant Power Supply
National Keyboard Delimiter Characters
National Keyboard Delimiter Characters
4.1 SATA 3.0 Hard Drives
Serial ATA Drive Guidelines and Features
4.2.1 SATA Data Cable
4.2.2 SATA Power Cable
4.2 SATA Hard Drive Cables
4.4 Drive Capacities
4.5 SATA BIOS
4.3 SATA SMART Drives
5.1 Chassis Designations
Identifying the Chassis, Routine Care, and Disassembly Preparation
5.1.1 Microtower MT
dx2310 MT
Identifying the Chassis, Routine Care, and Disassembly Preparation
dx2318 MT
Service Reference Guide
Note dx2318 MT is only for China Market
5.2.2 Preventing Electrostatic Damage to Equipment
5.2 Electrostatic Discharge Information
5.2.1 Generating Static
5.2.5 Recommended Materials and Equipment
5.2.3 Personal Grounding Methods and Equipment
5.2.4 Grounding the Work Area
5.3 Routine Care
5.3.1 General Cleaning Safety Precautions
5.3.2 Cleaning the Computer Case
5.3.5 Cleaning the Mouse
5.3.3 Cleaning the Keyboard
5.3.4 Cleaning the Monitor
5.4.2 Screws
5.4 Service Considerations
5.4.1 Tools and Software Requirements
5.4.4 Hard Drives
5.4.3 Cables and Connectors
5.4.5 Lithium Coin Cell Battery
6.1 Preparation for Disassembly
Removal and Replacement Procedures- Microtower MT Chassis
6.2.1 Access Panel MT Chassis
6.2 Remove the computer access panel and front bezel MT chassis
6.2.2 Front Bezel MT Chassis
Removing a Bezel Blank
6.3 Front Drive Bezels
6.3.1 Removing a 5.25 Drive Bezel Blank/MT Chassis
6.4 Memory
6.4.1 Installing Memory Modules/MT chassis
6.5.1 Expansion Slot Cover Lock
6.5 Expansion Cards
6.5.2 PCI/PCIe Expansion Card
6.5.3 Installing an Expansion Card
8. Fix the screw to secure the expansion card in place
6.5.4 Removing an Expansion Card
6.6 Cable Management
6.7.1 Locating Drive Positions
6.7 Drives
Drive Positions
6.7.2 Removing a Drive
Releasing the Hard Drive Cage
Removing the Hard disk
Removal and Replacement Procedures- Microtower MT Chassis
Disconnecting the Hard Drive Cables
Service Reference Guide
Removing the Hard Drive Cage
Removing the Hard Drive
6.8 Front I/O Panel Housing Assembly - MT chassis
6.9 System Fan
6.10 Heatsink - MT chassis
6.11 Processor
5. Go to step
6.12 System Board
6-23
Removal and Replacement Procedures- Microtower MT Chassis
490778-001
6.13.1 Battery Holder
6.14 Power Supply
Enhanced Keyboard
Connector Pin Assignments
Mouse
Ethernet RJ-45
Microphone
Serial Interface, Powered and Non-Powered
Parallel Interface
Line-In Audio
Headphone
Line-Out Audio
Monitor
4-Pin Power for CPU
24-Pin Power
General Requirements
Power Cord Set Requirements
POST Error Messages
POST Error Messages
If POST detects an error
POST Error Messages
If the system cannot boot
configuration with a set of
POST Error Messages
POST Error Messages
Preliminary Checklist
Troubleshooting Without Diagnostics
Solving General Problems
MConnecting the
battery. See the Hardware Reference
RTC battery
Guide on the Library CD for
Initernal error has occurred and the computer is flashing a code
Power LED is flashing and computer will not start
continued
Press any key or click the mouse button
deselect the automatic settings for the
Solving Hardware Installation Problems
3. If you still cannot resolve the issue, contact Customer Support
Wrong memory modules
Interpreting Diagnostic Lights and Audible Codes
Solving Display Problems
Solving Display Problems
Change requested resolution
Solving Display Problems Continued
contrast controls are not
securely connected to the graphics
The font you are using
Solving Display Problems Continued
Solving Audio Problems
Solving Audio Problems
Problem
Solving Audio Problems Continued
Solution
Cause
Solving Printer Problems
Solving Printer Problems
Solving Keyboard Problems
Solving Keyboard and Mouse Problems
Solving Network Problems
Solving Network Problems
the Restore Plus! CD
Solving Network Problems Continued
Solving Memory Problems
Solving Memory Problems
Solving Processor Problems
Solving Processor Problems
Solving CD-ROM and DVD Problems
Solving CD-ROM and DVD Problems
Solving Internet Access Problems
Solving Drive Key Problems
Solving CD-ROM and DVD Problems Continued
Solving DiskOnKey Problems
Windows XP
Solving Internet Access Problems Continued
Verify that the correct modem speed
Solving Internet Access Problems Continued
For Windows XP
Diagnostic Front Panel LEDs and Audible Codes
Diagnostic Front Panel LEDs and Audible Codes
followed by a 2 second pause. Also 8 simultaneous beeps will be heard
Diagnostic Front Panel LEDs and Audible Codes Continued
Activity
Diagnostic Front Panel LEDs and Audible Codes Continued
Beeps
Possible Cause
Diagnostic Front Panel LEDs and Audible Codes Continued
Restoring the Software
Contacting Customer Support
Memory