Troubleshooting Without Diagnostics

 

 

 

 

 

 

Problem

Cause

Solution

 

 

 

 

 

 

Computer date and time

RTC (real-time clock)

First, reset the Date and Time

 

display is incorrect.

battery may need to be

Properties in the Control Panel

 

 

replaced.

(Computer Setup can also be used to

 

 

MConnecting the

update the RTC date and time). If the

 

 

problem persists, replace the RTC

 

 

computer to a live

 

 

AC outlet prolongs

battery. See the Hardware Reference

 

 

the life of the

Guide on the Library CD for

 

 

RTC battery.

instructions on installing a new

 

 

 

battery.

 

 

 

 

 

 

Cursor will not move

The Num Lock key

Press the Num Lock key. The

 

using the arrow keys on

may be on.

Num Lock light should not be on if you

 

the keypad.

 

want to use the arrow keys. The Num

 

 

 

Lock key can be disabled (or

 

 

 

enabled) in Computer Setup.

 

 

 

 

 

 

Poor performance is

Processor is hot.

1. Ensure airflow to the computer is

 

experienced.

 

not blocked. Leave a 4-inch (10.2-

 

 

 

cm) clearance on all vented sides

 

 

 

of the computer and monitor to

 

 

 

permit required airflow.

 

 

 

2. Ensure fans are connected and

 

 

 

working properly (some fans only

 

 

 

operate when needed).

 

 

 

3. Ensure the processor heatsink is

 

 

 

installed properly.

 

 

 

 

 

 

Poor performance is

Hard drive is full.

Transfer data from the hard drive to

 

experienced (continued).

 

create more space on the hard drive.

 

 

 

 

 

 

 

Low on memory.

Add more memory.

 

 

 

 

 

 

 

Hard drive is fragmented.

Defragment hard drive.

 

 

 

 

 

 

 

Program previously

Restart the computer.

 

 

accessed did not release

 

 

 

 

reserved memory back to

 

 

 

 

the system.

 

 

 

 

 

 

 

 

 

Virus resident on the hard

Run the virus protection program.

 

 

drive.

 

 

 

 

 

 

 

 

 

Too many applications

1. Close unnecessary applications to

 

 

running.

free up memory.

 

 

 

2. Add more memory.

 

 

 

 

 

Service Reference Guide

490778-001

D–3

Page 74
Image 74
HP dx2310 manual Num Lock key

dx2310 specifications

The HP dx2310 is a versatile desktop computer that has made a mark in the business and home computing segments. It is designed to provide a balance of performance, reliability, and expandability, making it suitable for a range of applications, from basic office tasks to more demanding computing needs.

One of the prominent features of the HP dx2310 is its use of AMD processors, which offer a solid performance for multitasking. The system supports a variety of AMD Athlon and Sempron CPUs, ensuring users can choose a configuration that meets their requirements. This flexibility in processor choice allows the dx2310 to cater to both light and more intensive workloads.

In terms of memory, the HP dx2310 supports up to 4GB of DDR2 RAM. This capacity is particularly beneficial for users running multiple applications simultaneously, providing a smoother experience during everyday tasks like word processing, spreadsheet management, and web browsing. The ability to upgrade memory also means that users can enhance their system's performance as their needs grow.

Storage options for the HP dx2310 are diverse, accommodating both traditional hard drives and SATA drives. Users can choose from various storage capacities to suit their file storage needs, whether it be for documents, images, or multimedia files. Enhanced storage solutions help ensure that users have adequate space for their operating systems and applications.

The connectivity options on the HP dx2310 are also noteworthy, featuring multiple USB ports, including both USB 2.0 and USB 3.0 options. Additionally, it comes with integrated Ethernet and audio jacks, which allow for easy connection to networks and external devices. This level of connectivity makes the dx2310 an excellent choice for networking environments and collaborative workspaces.

Another characteristic that stands out is the system's compact form factor, which saves valuable desk space. The efficient design allows for better airflow and cooling, contributing to the system’s reliability and longevity. Alongside this, energy-efficient components help reduce overall power consumption, making it an eco-friendly choice.

In summary, the HP dx2310 desktop computer is tailored for users seeking a reliable and upgradeable system. With its flexible processor options, expandable memory, varied storage solutions, and strong connectivity features, it serves both business and personal use effectively. Its efficient design and energy efficiency further contribute to its appeal, making it a smart choice for a diverse range of computing needs.