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HP dx2310 manual Solving Processor Problems

Models: dx2310

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Page 88

					Troubleshooting Without Diagnostics
Solving Processor Problems
.

		Solving Processor Problems

		Problem	Cause	Solution

		Poor performance is	Processor is hot.	1.	Make sure the airflow to the
		experienced.			computer is not blocked.
				2.	Make sure the fans are
					connected and working
					properly (some fans only
					operate when needed).
				3.	Make sure the processor
					heatsink is installed properly.

Service Reference Guide

490778-001

D–17

Image 88

HP dx2310 manual Solving Processor Problems

Contents

HP Compaq dx2310 MT/dx2318 MT Business PCs 1st Edition service reference guideDocument Part Number HP Compaq dx2310 MT/dx2318 MT Business PCs 1st Edition Service Reference GuideDocument Part Number HP Compaq dx2310 MT/dx2318 MT Business PCs First Edition April Service Reference GuideDocument Part Number Contents 1 Installing the Operating System2 Setup Utilities and Diagnostics Features 4 Serial ATA Drive Guidelines and Features5 Identifying the Chassis, Routine Care, and Disassembly Preparation 6 Removal and Replacement Procedures-Microtower MT ChassisRemove the computer access panel and front bezel MT chassis 6.3.1 Removing a 5.25 Drive Bezel Blank/MT ChassisA Connector Pin Assignments B Power Cord Set Requirements C POST Error Messages D Troubleshooting Without Diagnostics E MemoryContents Service Reference GuideInstalling the Operating System 1.1 Microsoft Windows XP/Windows Vista/ Redflag Linux1.2 Converting to NTFS Associated with Windows OS 1.3 HP SoftwareSetup Utilities and Diagnostics Features 2.1 Power-On Self-Test POST2.2 Computer Setup Utilities 2.2.1 Using Computer Setup F10 Utilities5. To apply and save changes, select Save Setting and Exit 2.2.2 Computer Setup Menu Computer SetupComputer Setup Continued Setup Utilities and Diagnostics FeaturesService Reference Guide continuedComputer Setup Continued Setup Utilities and Diagnostics Features Computer Setup Continuedcontinued Computer Setup Continued HeadingOption DescriptionComputer Setup Continued HeadingOption DescriptionComputer Setup Continued HeadingOption DescriptionComputer Setup Continued HeadingOption DescriptionComputer Setup Continued HeadingOption Description2.3.1 Backing up the CMOS 2.3 Recovering the Configuration Settings2.3.2 Restoring the CMOS 3.1 Initial Configuration and Deployment 3.2.1 FailSafe Boot Block ROMDesktop Management 3.2 ROM Flash3.2.2 Dual-State Power Button 3.2.3 Power Management2. In the Power Options Properties, select the Advanced tab 2. In the Power Options Properties, select the Power Schemes tab3.3.1 Password Security 3.3.2 Establishing a Supervisor Password Using Computer Setup3.3.3 Establishing a User Password Using Computer Setup 3.3 SecurityEntering a Supervisor Password Entering a User PasswordChanging a User or Supervisor Password current password/new password/new password Deleting a User or Supervisor Passwordcurrent password 3.3.4 Surge-Tolerant Power Supply Clearing PasswordsNational Keyboard Delimiter Characters National Keyboard Delimiter CharactersSerial ATA Drive Guidelines and Features 4.1 SATA 3.0 Hard Drives4.2 SATA Hard Drive Cables 4.2.2 SATA Power Cable4.2.1 SATA Data Cable 4.3 SATA SMART Drives 4.5 SATA BIOS4.4 Drive Capacities Identifying the Chassis, Routine Care, and Disassembly Preparation 5.1 Chassis Designations5.1.1 Microtower MT dx2310 MTdx2318 MT Identifying the Chassis, Routine Care, and Disassembly PreparationService Reference Guide Note dx2318 MT is only for China Market5.2.1 Generating Static 5.2 Electrostatic Discharge Information5.2.2 Preventing Electrostatic Damage to Equipment 5.2.4 Grounding the Work Area 5.2.3 Personal Grounding Methods and Equipment5.2.5 Recommended Materials and Equipment 5.3.2 Cleaning the Computer Case 5.3.1 General Cleaning Safety Precautions5.3 Routine Care 5.3.4 Cleaning the Monitor 5.3.3 Cleaning the Keyboard5.3.5 Cleaning the Mouse 5.4.1 Tools and Software Requirements 5.4 Service Considerations5.4.2 Screws 5.4.5 Lithium Coin Cell Battery 5.4.3 Cables and Connectors5.4.4 Hard Drives Removal and Replacement Procedures- Microtower MT Chassis 6.1 Preparation for Disassembly6.2 Remove the computer access panel and front bezel MT chassis 6.2.1 Access Panel MT Chassis6.2.2 Front Bezel MT Chassis 6.3.1 Removing a 5.25 Drive Bezel Blank/MT Chassis 6.3 Front Drive BezelsRemoving a Bezel Blank 6.4.1 Installing Memory Modules/MT chassis 6.4 Memory6.5 Expansion Cards 6.5.1 Expansion Slot Cover Lock6.5.2 PCI/PCIe Expansion Card 6.5.3 Installing an Expansion Card 8. Fix the screw to secure the expansion card in place 6.5.4 Removing an Expansion Card 6.6 Cable Management 6.7 Drives 6.7.1 Locating Drive Positions6.7.2 Removing a Drive Drive PositionsRemoving the Hard disk Releasing the Hard Drive CageDisconnecting the Hard Drive Cables Removal and Replacement Procedures- Microtower MT ChassisService Reference Guide Removing the Hard Drive CageRemoving the Hard Drive 6.8 Front I/O Panel Housing Assembly - MT chassis 6.9 System Fan 6.10 Heatsink - MT chassis 6.11 Processor 5. Go to step 6.12 System Board 490778-001 Removal and Replacement Procedures- Microtower MT Chassis6-23 6.13.1 Battery Holder 6.14 Power Supply Connector Pin Assignments Enhanced KeyboardMouse Ethernet RJ-45Parallel Interface Serial Interface, Powered and Non-PoweredMicrophone Headphone Line-In AudioLine-Out Audio Monitor24-Pin Power 4-Pin Power for CPUPower Cord Set Requirements General RequirementsPOST Error Messages POST Error MessagesPOST Error Messages If POST detects an errorIf the system cannot boot configuration with a set ofPOST Error Messages POST Error MessagesTroubleshooting Without Diagnostics Preliminary ChecklistSolving General Problems battery. See the Hardware Reference MConnecting theRTC battery Guide on the Library CD forPower LED is flashing and computer will not start Initernal error has occurred and the computer is flashing a codecontinued Press any key or click the mouse buttonSolving Hardware Installation Problems deselect the automatic settings for the3. If you still cannot resolve the issue, contact Customer Support Wrong memory modulesInterpreting Diagnostic Lights and Audible Codes Solving Display Problems Solving Display ProblemsSolving Display Problems Continued Change requested resolutioncontrast controls are not securely connected to the graphicsSolving Display Problems Continued The font you are usingSolving Audio Problems Solving Audio ProblemsSolving Audio Problems Continued ProblemSolution CauseSolving Printer Problems Solving Printer ProblemsSolving Keyboard and Mouse Problems Solving Keyboard ProblemsSolving Network Problems Solving Network ProblemsSolving Network Problems Continued the Restore Plus! CDSolving Memory Problems Solving Memory ProblemsSolving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsSolving Drive Key Problems Solving Internet Access ProblemsSolving CD-ROM and DVD Problems Continued Solving DiskOnKey ProblemsSolving Internet Access Problems Continued Windows XPFor Windows XP Solving Internet Access Problems ContinuedVerify that the correct modem speed Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible CodesDiagnostic Front Panel LEDs and Audible Codes Continued followed by a 2 second pause. Also 8 simultaneous beeps will be heardDiagnostic Front Panel LEDs and Audible Codes Continued ActivityBeeps Possible CauseContacting Customer Support Restoring the SoftwareDiagnostic Front Panel LEDs and Audible Codes Continued Memory