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HP dx2310 manual Identifying the Chassis, Routine Care, and Disassembly Preparation, Microtower MT

Models: dx2310

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Identifying the Chassis, Routine Care, and Disassembly Preparation

This chapter provides general service information for the computer. Adherence to the procedures and precautions described in this chapter is essential for proper service.

ÄCAUTION: When the computer is plugged into an AC power source voltage is always applied to the system board. You must disconnect the power cord from the power source before opening the computer to prevent system board or component damage.

5.1Chassis Designations

5.1.1 Microtower (MT)

dx2310 MT

Service Reference Guide

490778-001

5–1

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HP dx2310 manual Identifying the Chassis, Routine Care, and Disassembly Preparation, Chassis Designations, Microtower MT

Contents

HP Compaq dx2310 MT/dx2318 MT Business PCs 1st Edition service reference guideDocument Part Number HP Compaq dx2310 MT/dx2318 MT Business PCs 1st Edition Service Reference GuideDocument Part Number HP Compaq dx2310 MT/dx2318 MT Business PCs First Edition April Service Reference GuideDocument Part Number 4 Serial ATA Drive Guidelines and Features Contents1 Installing the Operating System 2 Setup Utilities and Diagnostics Features6.3.1 Removing a 5.25 Drive Bezel Blank/MT Chassis 5 Identifying the Chassis, Routine Care, and Disassembly Preparation6 Removal and Replacement Procedures-Microtower MT Chassis Remove the computer access panel and front bezel MT chassisService Reference Guide A Connector Pin Assignments B Power Cord Set RequirementsC POST Error Messages D Troubleshooting Without Diagnostics E Memory Contents1.1 Microsoft Windows XP/Windows Vista/ Redflag Linux Installing the Operating System1.3 HP Software 1.2 Converting to NTFS Associated with Windows OS2.1 Power-On Self-Test POST Setup Utilities and Diagnostics Features2.2.1 Using Computer Setup F10 Utilities 2.2 Computer Setup Utilities5. To apply and save changes, select Save Setting and Exit Computer Setup 2.2.2 Computer Setup Menucontinued Computer Setup ContinuedSetup Utilities and Diagnostics Features Service Reference GuideComputer Setup Continued Setup Utilities and Diagnostics Features Computer Setup Continuedcontinued Description Computer Setup ContinuedHeading OptionDescription Computer Setup ContinuedHeading OptionDescription Computer Setup ContinuedHeading OptionDescription Computer Setup ContinuedHeading OptionDescription Computer Setup ContinuedHeading Option2.3.1 Backing up the CMOS 2.3 Recovering the Configuration Settings2.3.2 Restoring the CMOS 3.2 ROM Flash 3.1 Initial Configuration and Deployment3.2.1 FailSafe Boot Block ROM Desktop Management2. In the Power Options Properties, select the Power Schemes tab 3.2.2 Dual-State Power Button3.2.3 Power Management 2. In the Power Options Properties, select the Advanced tab3.3 Security 3.3.1 Password Security3.3.2 Establishing a Supervisor Password Using Computer Setup 3.3.3 Establishing a User Password Using Computer SetupEntering a Supervisor Password Entering a User PasswordChanging a User or Supervisor Password current password/new password/new password Deleting a User or Supervisor Passwordcurrent password National Keyboard Delimiter Characters 3.3.4 Surge-Tolerant Power SupplyClearing Passwords National Keyboard Delimiter Characters4.1 SATA 3.0 Hard Drives Serial ATA Drive Guidelines and Features4.2 SATA Hard Drive Cables 4.2.2 SATA Power Cable4.2.1 SATA Data Cable 4.3 SATA SMART Drives 4.5 SATA BIOS4.4 Drive Capacities dx2310 MT Identifying the Chassis, Routine Care, and Disassembly Preparation5.1 Chassis Designations 5.1.1 Microtower MTNote dx2318 MT is only for China Market dx2318 MTIdentifying the Chassis, Routine Care, and Disassembly Preparation Service Reference Guide5.2.1 Generating Static 5.2 Electrostatic Discharge Information5.2.2 Preventing Electrostatic Damage to Equipment 5.2.4 Grounding the Work Area 5.2.3 Personal Grounding Methods and Equipment5.2.5 Recommended Materials and Equipment 5.3.2 Cleaning the Computer Case 5.3.1 General Cleaning Safety Precautions5.3 Routine Care 5.3.4 Cleaning the Monitor 5.3.3 Cleaning the Keyboard5.3.5 Cleaning the Mouse 5.4.1 Tools and Software Requirements 5.4 Service Considerations5.4.2 Screws 5.4.5 Lithium Coin Cell Battery 5.4.3 Cables and Connectors5.4.4 Hard Drives 6.1 Preparation for Disassembly Removal and Replacement Procedures- Microtower MT Chassis6.2.1 Access Panel MT Chassis 6.2 Remove the computer access panel and front bezel MT chassis6.2.2 Front Bezel MT Chassis 6.3.1 Removing a 5.25 Drive Bezel Blank/MT Chassis 6.3 Front Drive BezelsRemoving a Bezel Blank 6.4 Memory 6.4.1 Installing Memory Modules/MT chassis6.5.1 Expansion Slot Cover Lock 6.5 Expansion Cards6.5.2 PCI/PCIe Expansion Card 6.5.3 Installing an Expansion Card 8. Fix the screw to secure the expansion card in place 6.5.4 Removing an Expansion Card 6.6 Cable Management 6.7.1 Locating Drive Positions 6.7 DrivesDrive Positions 6.7.2 Removing a DriveReleasing the Hard Drive Cage Removing the Hard diskRemoving the Hard Drive Cage Disconnecting the Hard Drive CablesRemoval and Replacement Procedures- Microtower MT Chassis Service Reference GuideRemoving the Hard Drive 6.8 Front I/O Panel Housing Assembly - MT chassis 6.9 System Fan 6.10 Heatsink - MT chassis 6.11 Processor 5. Go to step 6.12 System Board 490778-001 Removal and Replacement Procedures- Microtower MT Chassis6-23 6.13.1 Battery Holder 6.14 Power Supply Ethernet RJ-45 Connector Pin AssignmentsEnhanced Keyboard MouseParallel Interface Serial Interface, Powered and Non-PoweredMicrophone Monitor HeadphoneLine-In Audio Line-Out Audio4-Pin Power for CPU 24-Pin PowerGeneral Requirements Power Cord Set RequirementsPOST Error Messages POST Error Messagesconfiguration with a set of POST Error MessagesIf POST detects an error If the system cannot bootPOST Error Messages POST Error MessagesPreliminary Checklist Troubleshooting Without DiagnosticsSolving General Problems Guide on the Library CD for battery. See the Hardware ReferenceMConnecting the RTC batteryPress any key or click the mouse button Power LED is flashing and computer will not startIniternal error has occurred and the computer is flashing a code continuedWrong memory modules Solving Hardware Installation Problemsdeselect the automatic settings for the 3. If you still cannot resolve the issue, contact Customer SupportInterpreting Diagnostic Lights and Audible Codes Solving Display Problems Solving Display Problemssecurely connected to the graphics Solving Display Problems ContinuedChange requested resolution contrast controls are notThe font you are using Solving Display Problems ContinuedSolving Audio Problems Solving Audio ProblemsCause Solving Audio Problems ContinuedProblem SolutionSolving Printer Problems Solving Printer ProblemsSolving Keyboard Problems Solving Keyboard and Mouse ProblemsSolving Network Problems Solving Network Problemsthe Restore Plus! CD Solving Network Problems ContinuedSolving Memory Problems Solving Memory ProblemsSolving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsSolving DiskOnKey Problems Solving Drive Key ProblemsSolving Internet Access Problems Solving CD-ROM and DVD Problems ContinuedWindows XP Solving Internet Access Problems ContinuedFor Windows XP Solving Internet Access Problems ContinuedVerify that the correct modem speed Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codesfollowed by a 2 second pause. Also 8 simultaneous beeps will be heard Diagnostic Front Panel LEDs and Audible Codes ContinuedPossible Cause Diagnostic Front Panel LEDs and Audible Codes ContinuedActivity BeepsContacting Customer Support Restoring the SoftwareDiagnostic Front Panel LEDs and Audible Codes Continued Memory