Troubleshooting Without Diagnostics

Solving Keyboard and Mouse Problems

Solving Keyboard Problems

Problem

Cause

Solution

Keyboard commands and

Keyboard connector

typing are not recognized

is not properly

by the computer.

connected.

1.Turn off the computer.

2.Reconnect the keyboard to the back of the computer and restart the computer.

Program in use has

Shut down the computer using

stopped responding

the mouse and then restart the

to commands.

computer.

 

 

Keyboard needs

Replace the keyboard.

repairs.

 

 

 

Computer is in

Press the power button to resume

standby mode.

from standby mode.

ÄCAUTION: When attempting to resume from standby mode, do not hold down the power button for more than four seconds. Otherwise, the computer will shut down and you will lose your data.

Cursor will not move using

The Num Lock key

Press the Num Lock key. The

the arrow keys on the

may be on.

Num Lock light should not be on if

keypad.

 

you want to use the arrow keys. The

 

 

Num Lock key can be disabled

 

 

(or enabled) in Computer Setup.

Mouse does not respond to movement or is too slow.

Mouse connector is not properly plugged into the back of the computer.

1.Shut down the computer using the keyboard.

2.Plug the mouse connector into the back of the computer (or the keyboard) and restart the computer.

Program in use has

Shut down the computer using the

stopped responding

keyboard and then restart the

to commands.

computer.

 

 

Mouse needs repairs.

Replace the mouse.

 

 

Computer is in

Press the power button to resume

standby mode.

from standby mode.

ÄCAUTION: When attempting to resume from standby mode, do not hold down the power button for more than four seconds. Otherwise, the computer will shut down and you will lose your data.

Mouse will only move

Mouse roller ball is

Remove roller ball cover from the

vertically or horizontally, or

dirty.

bottom of the mouse and clean it.

movement is jerky.

 

 

 

 

 

Service Reference Guide

490778-001

D–13

Page 84
Image 84
HP dx2310 manual Solving Keyboard and Mouse Problems, Solving Keyboard Problems

dx2310 specifications

The HP dx2310 is a versatile desktop computer that has made a mark in the business and home computing segments. It is designed to provide a balance of performance, reliability, and expandability, making it suitable for a range of applications, from basic office tasks to more demanding computing needs.

One of the prominent features of the HP dx2310 is its use of AMD processors, which offer a solid performance for multitasking. The system supports a variety of AMD Athlon and Sempron CPUs, ensuring users can choose a configuration that meets their requirements. This flexibility in processor choice allows the dx2310 to cater to both light and more intensive workloads.

In terms of memory, the HP dx2310 supports up to 4GB of DDR2 RAM. This capacity is particularly beneficial for users running multiple applications simultaneously, providing a smoother experience during everyday tasks like word processing, spreadsheet management, and web browsing. The ability to upgrade memory also means that users can enhance their system's performance as their needs grow.

Storage options for the HP dx2310 are diverse, accommodating both traditional hard drives and SATA drives. Users can choose from various storage capacities to suit their file storage needs, whether it be for documents, images, or multimedia files. Enhanced storage solutions help ensure that users have adequate space for their operating systems and applications.

The connectivity options on the HP dx2310 are also noteworthy, featuring multiple USB ports, including both USB 2.0 and USB 3.0 options. Additionally, it comes with integrated Ethernet and audio jacks, which allow for easy connection to networks and external devices. This level of connectivity makes the dx2310 an excellent choice for networking environments and collaborative workspaces.

Another characteristic that stands out is the system's compact form factor, which saves valuable desk space. The efficient design allows for better airflow and cooling, contributing to the system’s reliability and longevity. Alongside this, energy-efficient components help reduce overall power consumption, making it an eco-friendly choice.

In summary, the HP dx2310 desktop computer is tailored for users seeking a reliable and upgradeable system. With its flexible processor options, expandable memory, varied storage solutions, and strong connectivity features, it serves both business and personal use effectively. Its efficient design and energy efficiency further contribute to its appeal, making it a smart choice for a diverse range of computing needs.