CObtaining Support for your Product
Contact Us
3Com offers telephone,
Telephone Technical Support and Repair
To obtain telephone support as part of your warranty and other service benefits, you must first register your product at http://eSupport.3com.com/.
When you contact 3Com for assistance, please have the following information ready:
• | Product model name, part number, and |
| • | Diagnostic error messages |
| serial number |
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• | A list of system hardware and software, |
| • | Details about recent configuration |
| including revision level |
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| changes, if applicable. |
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To send a product directly to 3Com for repair, you must first obtain a return authorization number (RMA). Products sent to 3Com, without authorization numbers clearly marked on the outside of the package, will be returned to the sender unopened, at the sender’s expense. If your product is registered and under warranty, you can obtain an RMA number online at http://eSupport.3com.com/ First time users will need to apply for a user name and password.
These numbers are correct at the time of publication. Find a current directory of support telephone numbers posted on the 3Com web site at:
http://csoweb4.3com.com/contactus/
Country | Telephone Number |
|
|
Asia, Pacific Rim |
|
Australia | 1 800 678 515 |
Hong Kong | 800 933 486 |
India | +61 2 9424 5179 or |
| 000800 650 1111 |
Indonesia | 001 803 61009 |
Japan | 00531 616 439 or |
| 03 5977 7991 or |
| 03 5783 1270 (Tokyo) |
Malaysia | 1800 801 777 |
New Zealand | 0800 446 398 |
Pakistan | +61 2 9937 5083 |
Philippines | 1235 61 266 2602 or |
| 1800 1 888 9469 |
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