HP All-in-One does not print | HP F375, F370, F335, F325, F340, F380

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I connected the USB cable, but I am having problems using the HP All-in-One with my computer

Solution You must first install the software that came with the HP All-in-One before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions. Connecting the USB cable before prompted can cause errors.

Once you have installed the software, connecting your computer to the HP All-in- One with a USB cable is straightforward. Simply plug one end of the USB cable into the back of your computer and the other into the back of the HP All-in-One. You can connect to any USB port on the back of your computer.

For more information on installing the software and connecting the USB cable, see the Setup Guide that came with the HP All-in-One.

The HP All-in-One does not print

Solution

●Look at the On light located on the front of the HP All-in-One. If it is not lit, the HP All-in-One is turned off. Make sure the power cord is firmly connected to the HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-in-One.

●Make sure the print cartridges are installed.

●Make sure you have paper loaded in the input tray.

●Check that the HP All-in-One does not have a paper jam.

●Check that the print carriage is not jammed.

Troubleshooting

User Guide

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HP F375, F370, F335, F325, F340, F380 manual HP All-in-One does not print

Contents

HP Deskjet F300 All-in-One series User Guide Safety information Contents Index HP All-in-One overview HP All-in-One at a glanceLabel Description Control panel buttons Label Icon Name and Description Status light overview Light status What it means Find more information Sources of informationHP Photosmart Software Help Windows HP Photosmart Mac Help Mac Readme Connection information Connect using a USB cableSupported software Setup instructions features Supported connection types To enable printer sharing on a Windows computer To enable printer sharing on a Mac Choose papers for printing and copying Load originals and load paperLoad originals To load an original on the glass Papers to avoid Additional papers to avoid when copyingRecommended papers for printing and copying Papers to avoid for all print and copy jobs Load paper Load full-size paperTo load full-size paper Load 10 x 15 cm 4 x 6 inch photo paper Load envelopes To load envelopes Load other types of paper HP Iron-On Transfers for printing onlyHP Inkjet labels for printing only Avoid paper jams Load originals and load paper To print from a software application Windows Print from your computerPrint from a software application To print from a software application Mac Stop a print job To stop a print job from the HP All-in-One Set the copy paper type Use the copy featuresMake a copy Make multiple copies of the same original Stop copying To stop copying Use the scan features Scan an imageTo scan to a computer Stop scanning To stop scanning Clean the glass Clean the HP All-in-OneClean the exterior To clean the glass Print a self-test report Clean the lid backingTo clean the lid backing To print a self-test report Work with print cartridges Handle the print cartridges Replace the print cartridges To replace the print cartridges Maintain the HP All-in-One Align the print cartridges Clean the print cartridges To align newly installed print cartridges Clean the print cartridge contacts Click Clean in the Configuration Settings PanelTo clean the print cartridge contacts Copper-colored contacts Ink nozzles do not clean Maintain the HP All-in-One Order supplies Order paper, or other media Order print cartridges Order other supplies Country/region Number for ordering Additional troubleshooting topics in this User Guide Troubleshooting informationTroubleshooting common setup issues View the Readme file Solution Setup troubleshootingHardware setup troubleshooting HP All-in-One will not turn on HP All-in-One does not print Troubleshooting Software installation troubleshooting To start the installation from a Windows computerTo start the installation from a Mac Minimum system checks screen appears Windows Red X appears on the USB connect prompt Received a message that an unknown error has occurred Uninstall and reinstall the softwareRegistration screen does not appear Windows To uninstall from a Windows computer, method Select Reinstall Operational troubleshootingPaper troubleshooting To uninstall from a Mac Clear paper jams To clear a paper jam from the rear doorTo clear a paper jam from the front door Print cartridge troubleshooting To troubleshoot print cartridges Troubleshooting HP warranty and support WarrantyWarranty upgrades Warranty information HP product Duration of limited warranty Access your serial number and service ID Get support and other information from the InternetBefore you call HP customer support Call in North America during warranty Call elsewhere in the world 800-225-528 Prepare the HP All-in-One for shipment Pack the HP All-in-One HP warranty and support HP warranty and support System requirements Paper specificationsTechnical information Paper tray capacities Type Size Print specifications Print margin specifications Physical specifications Copy specificationsScan specifications Power specifications Environmental product stewardship program Regulatory model identification number Regulatory noticesHP inkjet supplies recycling program FCC statement Declaration of conformity European Economic Area HP Deskjet F300 All-in-One series declaration of conformity Symbols/Numerics Index Weee