Troubleshooting | HP F325, F375, F370, F335, F340, F380 instruction

Chapter 10

Troubleshooting

48	HP Deskjet F300 All-in-One series

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HP F325, F375, F370, F335, F340, F380 manual Troubleshooting

Contents

HP Deskjet F300 All-in-One series User Guide Safety information Contents Index HP All-in-One overview HP All-in-One at a glanceLabel Description Label Icon Name and Description Control panel buttons Status light overview Light status What it means Find more information Sources of informationHP Photosmart Software Help Windows Readme HP Photosmart Mac Help Mac Supported connection types Connect using a USB cableSupported software Setup instructions features Connection information To enable printer sharing on a Mac To enable printer sharing on a Windows computer To load an original on the glass Load originals and load paperLoad originals Choose papers for printing and copying Papers to avoid for all print and copy jobs Additional papers to avoid when copyingRecommended papers for printing and copying Papers to avoid Load paper Load full-size paperTo load full-size paper Load 10 x 15 cm 4 x 6 inch photo paper To load envelopes Load envelopes Load other types of paper HP Iron-On Transfers for printing onlyHP Inkjet labels for printing only Avoid paper jams Load originals and load paper To print from a software application Mac Print from your computerPrint from a software application To print from a software application Windows To stop a print job from the HP All-in-One Stop a print job Make multiple copies of the same original Use the copy featuresMake a copy Set the copy paper type To stop copying Stop copying Use the scan features Scan an imageTo scan to a computer To stop scanning Stop scanning To clean the glass Clean the HP All-in-OneClean the exterior Clean the glass To print a self-test report Clean the lid backingTo clean the lid backing Print a self-test report Handle the print cartridges Work with print cartridges To replace the print cartridges Replace the print cartridges Maintain the HP All-in-One Align the print cartridges To align newly installed print cartridges Clean the print cartridges Clean the print cartridge contacts Click Clean in the Configuration Settings PanelTo clean the print cartridge contacts Copper-colored contacts Ink nozzles do not clean Maintain the HP All-in-One Order paper, or other media Order print cartridges Order supplies Country/region Number for ordering Order other supplies View the Readme file Troubleshooting informationTroubleshooting common setup issues Additional troubleshooting topics in this User Guide HP All-in-One will not turn on Setup troubleshootingHardware setup troubleshooting Solution HP All-in-One does not print Troubleshooting Software installation troubleshooting To start the installation from a Windows computerTo start the installation from a Mac Red X appears on the USB connect prompt Minimum system checks screen appears Windows Received a message that an unknown error has occurred Uninstall and reinstall the softwareRegistration screen does not appear Windows To uninstall from a Windows computer, method To uninstall from a Mac Operational troubleshootingPaper troubleshooting Select Reinstall Clear paper jams To clear a paper jam from the rear doorTo clear a paper jam from the front door To troubleshoot print cartridges Print cartridge troubleshooting Troubleshooting HP warranty and support WarrantyWarranty upgrades HP product Duration of limited warranty Warranty information Access your serial number and service ID Get support and other information from the InternetBefore you call HP customer support Call elsewhere in the world Call in North America during warranty 800-225-528 Pack the HP All-in-One Prepare the HP All-in-One for shipment HP warranty and support HP warranty and support Paper tray capacities Paper specificationsTechnical information System requirements Type Size Print margin specifications Print specifications Power specifications Copy specificationsScan specifications Physical specifications Environmental product stewardship program FCC statement Regulatory noticesHP inkjet supplies recycling program Regulatory model identification number Declaration of conformity European Economic Area HP Deskjet F300 All-in-One series declaration of conformity Index Symbols/Numerics Weee