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Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

Item

Component

Description

 

 

 

1

Product name

This is the product name affixed to the front of the computer.

 

 

 

2

Serial number (s/n)

This is an alphanumeric identifier that is unique to each product.

 

 

 

3

Part number/Product number (p/n)

This number provides specific information about the product's

 

 

hardware components. The part number helps a service

 

 

technician to determine what components and parts are needed.

 

 

 

4

Model description

This is the number used to locate documents, drivers, and

 

 

support for the computer.

 

 

 

5

Warranty period

This number describes the duration of the warranty period for the

 

 

computer.

 

 

 

Illustrated parts catalog

3–1

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Image 20
HP HDX 16 manual Illustrated parts catalog, Service tag, Component Description