Transfer

Problem	Possible Cause	Solution

The camera	You are using	This is normal. However, if
gets warm (or	the optional	anything seems out of the
even hot) to	HP AC power	ordinary, turn off the camera,
the touch.	adapter to	unplug the camera from the
	power the	HP AC power adapter, and
	camera or to	allow the camera to cool. Then
	charge the	examine the camera and the
	batteries in the	batteries for signs of possible
	camera, or you	damage.
	have been using
	the camera for
	a prolonged
	period of time
	(15 minutes or
	longer).

I cannot	The HP Image	Either install the HP Image Zone
transfer	Zone software is	software (see page 18), or see
images from	not installed on	Using Your Camera without
the camera to	the computer.	Installing the HP Image Zone
my computer.		Software on page 107.

	The computer is	Set your camera to act as a
	unable to	Disk Drive (see page 112).
	understand the
	Picture Transfer
	Protocol (PTP)
	standard.

I receive an	A power surge	Close the HP Jmage Zone
error message	or electrostatic	Transfer software, disconnect
while	discharge may	the camera from the computer
transferring	have interrupted	(or remove it from the camera
images from	the transfer.	dock), and reset the camera
the camera to		(see page 104). Then, restart
my computer.		the image transfer process (see
		page 87).

HP M23 manual Transfer