Message | Possible Cause | Solution |
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Unable to | There is no | • Check that the printer is |
communicate with | connection | turned on. |
printer. | between the | • Make sure the cable is |
| camera and | connected between the |
| printer. | printer and the camera |
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| or the optional |
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| HP Photosmart |
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| dock. If that does not |
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| work, turn off the |
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| camera and disconnect |
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| it from the USB cable. |
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| Turn the printer off and |
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| then on again. Re- |
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| connect the camera |
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| and turn it on. |
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Unable to Print. | The camera or | • Turn off the camera |
Error reading | printer may have | and disconnect it. Turn |
image file. | experienced a | the printer off and then |
| transient problem | on again. |
| or the image file | the camera and turn it |
| may be corrupt. | on. |
|
| • If that does not work, |
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| transfer the image file |
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| to your computer and |
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| try printing the image |
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| file from the computer. |
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|
No printable | The camera has | Disconnect the camera |
images in | no still images. | from the printer, then take |
memory. | Video clips | still images before |
or | cannot be printed | reconnecting the camera |
No printable | directly from the | to the printer. |
images on card. | camera. |
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