Problem

Possible Cause

Solution

 

 

 

The camera

The camera is

Most of the camera buttons do

does not

connected to a

not respond when the camera

respond when

computer.

is connected to a computer. If

I press a

 

they respond, it is only to turn

button

 

the Image Display on if it is off,

(continued).

 

or, in some cases, turn the

 

 

Image Display off if it is on.

 

 

 

 

The camera is

Wait until the Power/Memory

 

processing an

light turns solid green,

 

image.

indicating the camera has

 

 

completed processing the

 

 

previously taken image.

 

 

 

 

The optional

Ensure that the memory card is

 

memory card is

the proper type for your

 

not a supported

camera (see page 169). If the

 

card or is

card is the proper type, turn off

 

corrupted.

the camera, remove the

 

 

memory card, and turn on the

 

 

camera. If the camera responds

 

 

when you press a button, then

 

 

the card is probably corrupted.

 

 

Replace the memory card.

 

 

 

 

The camera has

Reset the camera (see

 

stopped

page 104).

 

operating.

 

 

 

 

A long delay

The camera

Use Focus Lock (see page 38).

occurs

needs time to

 

between

lock focus and

 

pressing the

exposure.

 

Shutter button

 

 

and the

 

 

camera taking

 

 

a picture.

 

 

 

 

 

Troubleshooting and Support 117

Page 117
Image 117
HP M23 manual Corrupted Camera, remove Memory card, and turn on