HP M23 manual

Message	Possible Cause	Solution
Cannot Connect	The camera is	Connect the camera directly
To Product	connected to the	to a USB port on the
(continued)	computer through	computer.
	a USB hub, and
	your USB hub is
	not compatible
	with the camera.
	You are using the	Press the Save/Print button
	optional	on the dock.
	HP Photosmart
	M-series dock and
	forgot to press the
	Save/Print button.
	The optional	With the camera turned off,
	memory card that	remove the memory card
	is installed is	and switch the locking tab
	locked.	on the card to the unlocked
		position.
	The USB	Reboot the computer.
	connection failed.
Could Not Send	The computer is	Make sure your computer is
To Service	not connected to	online.
	the Internet.
Communication	Other HP Instant	Close the other HP Instant
Problem	Share software is	Share program.
	running with
	exclusive access
	to your camera.

Troubleshooting and Support 141