Message | Possible Cause | Solution |
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Cannot print video | You tried to select | If your printer supports |
clips. | video clip for | printing video clips, |
| printing. Video | transfer the video clip to |
| clips cannot be | your computer and print |
| printed from the | them from your computer. |
| camera. |
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Printer top cover is | The printer is | Close the top cover of the |
open. | open. | printer. |
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Incorrect or | The printer | Install a new printer |
missing print | cartridge is the | cartridge, turn the printer |
cartridge. | incorrect model | off, then turn it back on. |
or | or is missing. |
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Incorrect or |
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missing print |
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|
head. |
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The selected | The paper type | Load the printer with paper |
combination of | and size in the | of the type and size |
paper type and | printer is not | supported. |
size is not | supported. |
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supported. |
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There is a problem | The ink cartridge | Install a supported printer |
with the printer’s | may be low or | cartridge, turn the printer |
ink. | the ink cartridge | off, then turn it back on. |
| may not be |
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| supported for the |
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| printer. |
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Low ink. | The printer | Replace the ink cartridge. |
| cartridge is | You may be able to print |
| running low on | some images using the |
| ink. | current cartridge, but their |
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| color and quality may not |
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| be of high quality. |
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138 HP Photosmart M22/M23 User’s Manual