HP M23 manual Message Possible Cause Solution Cannot print video

Message	Possible Cause	Solution
Cannot print video	You tried to select	If your printer supports
clips.	video clip for	printing video clips,
	printing. Video	transfer the video clip to
	clips cannot be	your computer and print
	printed from the	them from your computer.
	camera.
Printer top cover is	The printer is	Close the top cover of the
open.	open.	printer.
Incorrect or	The printer	Install a new printer
missing print	cartridge is the	cartridge, turn the printer
cartridge.	incorrect model	off, then turn it back on.
or	or is missing.
Incorrect or
missing print
head.
The selected	The paper type	Load the printer with paper
combination of	and size in the	of the type and size
paper type and	printer is not	supported.
size is not	supported.
supported.
There is a problem	The ink cartridge	Install a supported printer
with the printer’s	may be low or	cartridge, turn the printer
ink.	the ink cartridge	off, then turn it back on.
	may not be
	supported for the
	printer.
Low ink.	The printer	Replace the ink cartridge.
	cartridge is	You may be able to print
	running low on	some images using the
	ink.	current cartridge, but their
		color and quality may not
		be of high quality.

138 HP Photosmart M22/M23 User’s Manual