Lucent Technologies 555-235-100 manual CentreVu Compact Call Center Drop-In Solutions

5 CentreVu Compact Call Center Drop-In Solutions

~CD-ROM-based ACD/Vectoring training

~CD-ROM based Basic Call Management System administrative training

~DEFINITY Integrated Announcement circuit pack, which is the hardware that connects into the DEFINITY ProLogix Solutions system to enable delayed announcements.

~DEFINITY Call Classifier circuit pack, which enables calls centers to offer callers simplified call prompting capabilities for basic menu selections and routing options without needing an INTUITY CONVERSANT system.

DEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 5-26