Lucent Technologies 555-235-100 manual PassageWay Direct Connection Solutions

7 PassageWay Direct Connection Solutions

•PhoneLine®

PhoneLine provides online access to up-to-date enterprise directory information and provides the resources to use the information in networked, stand-alone, and mobile computing environments. It improves worker productivity by freeing users from struggling with outdated paper directories and providing them with fast online access to accurate corporate and personal directories. PhoneLine’s extensive directory searching features enable users to locate directory entries quickly by any field. Computer telephony support (via PassageWay Direct Connection and CentreVu Computer Telephony) enables users to dial any directory entry and manage all phone activities through their PCs.

PhoneLine makes it easy to dial, transfer, conference, and receive incoming calls. Incorrect dialing of commonly used phone numbers is eliminated using PhoneLine. Inbound screen pops can be enabled to provide on screen caller identification and call screening capabilities.

Phone book printing capabilities within PhoneLine are provided for situations where paper directories may still be required. SMTP and MAPI integration enables email messages to be initiated from PhoneLine. MasterDirectory, the directory management tool provided with PhoneLine, collects and synchronizes directory information from a wide variety of sources (such as PBXs, telecom, and corporate databases, etc.). Once the data is consolidated, MasterDirectory works in conjunction with PhoneLine (and PC Console) to distribute the latest enterprise directory information to the end users throughout the organization.

DEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 7-16