Lucent Technologies 555-235-100 manual 9-18

Index B

B

Basic Call Management 5-13

Basic Call Management System 5-13 Call Center 5-13 measurements 5-13

reports 5-14

BCMS Vu 5-15

Bearer Capability Class description 10-12 requirements 10-12

BRI telephones 2-16

Broadcasting 4-11, 4-18

C

cabinets

compact modular carrier 1-9

Call Accounting System for Windows 3-10, 9-19 Call Accounting System NT 3-11, 9-19

Call Accounting System Terminal 9-19

call accounting systems 3-9 applications supported 9-18

Call Accounting System for Windows 3-10, 9-19

Call Accounting System NT 3-11, 9-19 Call Accounting System Terminal 9-19 INTUITY Call Accounting System 3-12, 9-19 Telecommunications Management System

3-9,9-18

Call Answer Disable 4-10

Call Answering for Nonresident Subscribers 4- 12, 4-18

Call Answering for Nonresident Subscribers, telecommuting 8-5

Call Center

Automatic Call Distribution (ACD) 5-9 Basic Call Management System 5-13 BCMS Vu 5-15

Call Center Basic 5-17

Call Center Deluxe 5-18 Call Center Elite 5-19 capabilities 5-1 CentreVu Advocate 5-22

CentreVu Call Management System 5-3

DEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 IN-3