Lucent Technologies 555-235-100 manual Messaging/Voice Response Solutions

4 Messaging/Voice Response Solutions

With less than 30 percent of person-to-person business calls reaching the intended party on the first attempt, day-to-day business can be frustrating. Integration with Lucent Technologies’ multimedia messaging products can help ensure that important calls are not lost.

Lucent Technologies’ multimedia messaging and voice response systems provide businesses with the voice processing tools to communicate more efficiently and make time spent on the job more productive. Whether your company has ten employees or thousands, Lucent Technologies can provide you with an innovative voice processing solution.

DEFINITY ProLogix Solutions supports the following multimedia messaging and voice response solutions:

•INTUITY AUDIX Multimedia Messaging System (Release 4.3 or higher)

•INTUITY Message Manager

•DEFINITY AUDIX Voice Messaging System

•INTUITY Conversant Voice Information System

•Octel 100

Integrating each of these products with your DEFINITY ProLogix Solutions measurably reduces overhead costs and improves efficiency — while ensuring that important calls are not lost.

Note: Some applications and products are unavailable in some countries. Please check with your local distributor for further information about which features and applications are available to you.

DEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 4-1