Lucent Technologies 555-235-100 manual Call Accounting Systems

3 Call Accounting Systems

•Call Accounting System for Windows

The Call Accounting System for Windows allows you to generate comprehensive and accurate accounting reports using the Microsoft Windows 98 or 95 environment. Detailed or summary reports can be expressed in two or three dimensional, color charts and graphs, or in text files suitable for downloading to other applications.The optional toll-fraud detection module enables you to detect fraudulent use of your long-distance services.

You can generate reports that identify:

~most frequently dialed numbers

~most expensive calls

~longest duration calls

In addition, you can search the accounting data for a great variety of information, including dialed numbers, partial numbers, dates, times, call types, departments, and calling extensions.

You can define up to five levels of reporting hierarchy to which you can assign costs. The system archives your data for one accounting period. A flexible markup capability allows service businesses to adjust call pricing for each client.

Call Accounting System for Windows can generate twenty standard historical or real-time reports from as many as 100 locations and 10,000 stations. An individual system is capable of polling different types of call detail storage units or other Call Accounting System for Windows systems. The remote systems forward call records and alarms as they are generated.

DEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 3-10