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AUDIX Features for Telecommuting

AUDIX Features for Telecommuting

The following INTUITY AUDIX and DEFINITY AUDIX features are useful for telecommuting:

Multiple Personal Greetings allow subscribers to prepare a pool of up to nine personal greetings to save time and provide more personal customer service. Separate messages can indicate the subscriber is on the telephone, away from the desk, on vacation, etc.

Note: This feature only works in a centralized environment. (With the Mode Codes interface, you cannot set up separate internal and external greetings.)

Outcalling automatically dials a prearranged telephone number or pager when messages are received in a user’s mailbox. The system tells whoever answers that messages have been received.

Priority Outcalling provides outcalling notification of priority messages only. This allows the telecommuter to be relatively undisturbed by notifications of messages that do not require immediate attention.

Call Answering for Nonresident Subscribers provides AUDIX System mailboxes for remote users who do not have a telephone but do have an extension number on the DEFINITY ProLogix Solutions.

DEFINITY ProLogix Solutions Release 2 Overview 555-235-100

Issue 2 June 1999 8-5

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Lucent Technologies 555-235-100 manual Audix Features for Telecommuting