9 | Call Detail Recording |
Call Detail Recording
Also included in the timely and efficient management of your communications system is the management and control of call costs. The Call Detail Recording capability enables you to monitor and analyze call patterns and usage in your system. DEFINITY ProLogix Solutions has enhanced the Call Detail Recording capabilities available to you.
Call Detail Recording Features
DEFINITY ProLogix Solutions enhances Call Detail Recording with the following capabilities:
•distinguish voice from data on trunk calls
•determine if a data call used a conversion resource, such as a modem pool
•choose whether to record the vector directory number in the “Dialed Number” field of the Call Detail Recording record, or record either the split or the agent extension in the same field
•allow Call Detail Recording records to be generated for internal calls (calls to and from a set of extensions, including data endpoints) so administered (a maximum of 500 extensions in large configurations)
•with Call Privacy, allow up to seven digits of the dialed number to be blanked from the Call Detail Recording record
DEFINITY ProLogix Solutions Release 2 Overview | Issue 2 June 1999 |
