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555-235-100 manual Starter Application Package
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Warranty
Wireless Solutions
How to
Headsets
Power Systems
PassageWay Service Provider
Definity ProLogix Solutions
Authorization
Terminal Administration
Personal Station Access
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6
Starter Application Package
DEFINITY ProLogix Solutions Release 2 Overview
555-235-100
Issue 2 June 1999
6-10
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Contents
Definity ProLogix Solutions
Page
Copyright and legal notices
Lucent Technologies Fraud Intervention
Ordering Information
Warranty
Contents
Desktop/Console Solutions
Call Center Solutions
Wireless Solutions
Telecommuting/Virtual Office Solutions
10-1
Appendix a Features
Index IN-1
Purpose
Intended Audiences
How to Use This Document
About This Document How to Use This Document
Conventions Used in This Document
Security
How to Order Documentation
How to Comment on This Document
Definity ProLogix Solutions Overview
Introduction
Supported Applications
ATM-CES
Supported Applications
Application Starter Packages
Application Starter Packages
Page
Page
Hardware
Cabinets
Compact Modular Cabinets
Shows a compact modular cabinet
Hardware
Software
Reliability
Desktop/Console Solutions
Telephones for the Global Marketplace
Telephones for the Global Marketplace
Digital DCP Telephones
Telephones for the Global Marketplace
Telephones for the Global Marketplace
Telephones for the Global Marketplace
Telephones for the Global Marketplace
Requirements
Telephones for the Global Marketplace
Telephones for the Global Marketplace
Telephones for the Global Marketplace
Series Feature Telephones
Requirements
Series Digital Telephones
Requirements 7300/ATL Series Hybrid Telephones
Isdn BRI Telephones
Telephones for the Global Marketplace
Analog Single-Line Telephones
Telephones
Series Analog Telephones
Telephones for the Global Marketplace
Telephones for the Global Marketplace
Telephones for the Global Marketplace
Attendant Consoles
Definity Attendant Console
Definity PC Console
Attendant Consoles
Adjuncts
Power Systems
On Hold and Delayed Announcement Systems
Headsets
Headsets
Audio and Visual Paging
Alerts and Sensors
External Speakerphones
Security Devices
Security Devices
Security Devices
Call Accounting Systems
Call Accounting Systems
Call Accounting Systems
Call Accounting Systems
Messaging/Voice Response Solutions
Messaging Systems Call Coverage
Messaging Integration
Intuity Audix
For LAN integrations
LAN
Audix
Messaging Integration
Centralized Messaging vs. Networked Messaging
Definity Audix
Intuity Audix Messaging Solutions
Intuity Audix Features
Intuity Audix Messaging Solutions
Intuity Audix Messaging Solutions
Intuity Audix Messaging Solutions
Intuity Message Manager
Intuity Message Manager
Intuity Message Manager
Definity Audix Voice Messaging System
Definity Audix Voice Messaging System
Definity Audix Features
Definity Audix Voice Messaging System
Definity Audix Voice Messaging System
Intuity Conversant
Intuity Conversant
Octel 100 Features
Octel
Octel
Octel
Call Center Solutions
Page
CentreVu Call Management System CMS
CentreVu Supervisor
CentreVu Supervisor
CentreVu Supervisor
CentreVu Explorer
CentreVu Explorer
CentreVu Explorer
Automatic Call Distribution ACD
Basic Example of Automatic Call Distribution
Automatic Call Distribution ACD
Automatic Call Distribution ACD
Basic Call Management System
Basic Call Management System
Basic Call Management System Vu
Requirements
Call Center Basic
Call Center Deluxe
Call Center Elite
CentreVu Virtual Routing
CentreVu Virtual Routing
CentreVu Advocate
CentreVu Advocate
CentreVu Advocate
CentreVu Compact Call Center Drop-In Solutions
CentreVu Compact Call Center Drop-In Solutions
Wireless Solutions
Medium Range Mobility Solution
TransTalk
Medium Range Mobility Solution
Long Range Mobility Solutions
Long Range Mobility Solutions
Definity Wireless Business System R2 PWT
Definity Wireless Business System Dect Adjunct
Long Range Mobility Solutions
Starter Application Package
Starter Application Package
Computer Telephony Integration Solutions
Server-Based Solutions
Third-Party Applications
Server-Based Solutions
Server-Based Solutions
PassageWay Direct Connection Solutions
PassageWay Telephony Manager R2.0
PassageWay Direct Connection Solutions
PassageWay Service Provider
Requirements
PassageWay Direct Connection Solutions
Shows two typical PassageWay configurations
Third-Party Applications
PassageWay Direct Connection Solutions
PassageWay Direct Connection Solutions
PassageWay Direct Connection Solutions
Telecommuting/Virtual Office Solutions
Definity ProLogix Features for Telecommuting
Personal Station Access
Pipeline
Station Security Codes
Definity Extender
Definity Extender
Audix Features for Telecommuting
Starter Application Package
System Administration Solutions
System Management Terminal Applications
Definity ProLogix Management Terminal
Definity Site Administration Release
System Management Terminal and Applications
System Management Terminal and Applications
~ VDN
System Management Terminal and Applications
Terminal Administration
Portless Administration/Administration Without Hardware
Terminal Administration
Terminal Administration
Scheduling
Basic Reporting
Performance Measurements
Performance Measurements
Performance Measurements
Call Charge Information
Call Detail Recording Features
Call Detail Recording
Call Detail Recording
Call Detail Recording Devices
Call Accounting Systems
Call Accounting System for Windows
Security Violation Notification
Call Restrictions
Trunking and Networking Solutions
Uniform Dial Plan
Distributed Communication System
Distributed Communication System
Distributed Communication System
Distributed Communication System
Adding Definity ProLogix Solutions to Existing DCS Networks
DCS Network with TCP/IP, ISDN-PRI, and BX.25 Signaling
Qsig Global Networking
World Class Routing
World Class Routing
Network Management Features
Time of Day Routing
Automatic Route Selection
Automatic Alternate Routing
Generalized Route Selection
Facility Restriction Level
Authorization Codes
Network Interfaces and Equipment
Trunk Group Circuits
Type of private network you establish
Incoming Call Identification Iclid on Analog Trunks
T1 Interfaces
Or PPP point to point protocol signaling for DCS
Integrated Services Digital Network Isdn
Network Interfaces and Equipment
Centralized Attendant Service
Main/Satellite/Tributary
Electronic Tandem Network
Multimedia Communications
Multimedia Communications
Multimedia Communications
Starter Application Package
Features
Automatic Routing Features
Basic Features
Basic Features
Basic Features
Basic Features
Basic Features
Basic Features
Basic Features
Basic Features
Basic Features
Call Center Features
Call Center Features
Hospitality Features
Private Networking Features
Qsig
Private Networking Features
Trunk Group Features
Documentation Library
Call Center
Page
Page
Page
Definity Adjuncts
Definity Audix System Release
Guide Builder
Intuity Messaging Solutions Release
PC Applications and Callmaster
Telephones
Telephones
Telephones
Telephones
Index
Audix
9-18
Page
Conversant
10-3
Redirection of ACD calls
Intuity Audix
Outcalling, telecommuting
Page
Page
Page
Page
10-15
