Critical error messages

Critical error messages can indicate some kind of failure. Restarting the device might fix the problem. If a critical error persists, the device might require service.

Critical error message tables

Control panel message

Description

 

 

50.1 Fuser Error Turn off then on

The device has experienced an internal

 

hardware error.

50.2 Fuser Error Turn off then on

The device has experienced an internal

 

hardware error.

50.3 Fuser Error Turn off then on

The device has experienced an internal

 

hardware error.

50.8 Fuser Error Turn off then on

The device has experienced an internal

 

hardware error.

Recommended action

1.Turn off the power by using the power switch, and then wait at least 30 seconds.

2.If a surge protector is being used, remove it. Plug the device directly into the wall socket.

3.Turn on the power and wait for the device to initialize.

If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the device box.

Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.

If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on.

If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the device box.

Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.

If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on.

If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the device box.

Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.

If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on.

ENWW

Control-panel messages 83

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HP M1005 manual Critical error messages, Critical error message tables