Macintosh, troubleshooting | HP M1005 manual

troubleshooting Macintosh 100 types included 2

power consumption 118

requirements	114
troubleshooting	74
power consumption 114
power switch, locating 3
ppi (pixels per inch), scanning
resolution 63
preprinted paper	20
presets (Macintosh drivers) 37

print cartridge area jams, clearing

80
print cartridges
door release, locating					3
HP fraud hotline			67
part numbers		104
recycling	67, 120
replacing	71
status, checking			67
storing 67, 114
warranty	109
Print dialog box 28
Print Document On			33
print jobs, canceling			42
print media. See media
print quality
cleaning page, printing 70
settings	85
troubleshooting		85, 86
printer drivers
help, Windows		8
Macintosh settings				37
Macintosh, troubleshooting						100
presets (Macintosh)					37
quick sets (Windows)					32
settings, changing			9
supported	8
system requirements					6
Windows settings			32
printing
blank pages, adding					34
both sides, Macintosh					39
both sides, Windows					35
canceling	42
cover pages, Macintosh						38
covers, Windows			34
custom paper sizes				34
custom-size media				17

130 Index

multiple pages per sheet,

Macintosh		38
multiple pages per sheet,
Windows 34
presets, Macintosh			37
quick sets, Windows				32
resizing documents			33
settings, changing			28
tray selection		28
troubleshooting 92
watermarks, Windows				33
priority input slot
loading	26
locating	3
paper specifications			21
problem solving. See
troubleshooting
Q
quality
cleaning page, printing				70
copy settings		44
copy, troubleshooting				93
print settings		85
print, troubleshooting				85, 86
scans, troubleshooting				97, 98

quick sets (Windows drivers) 32

R
Readiris OCR software 62
recycling supplies 67, 120
reducing documents
copying	47
printing	33
regulatory information		118
repacking the device		112
repair. See service

repetitive defects, troubleshooting

88, 90
replacing print cartridges		71
reports
Configuration report		66
Demo page 66
language, selecting		29
Menu structure 66
resizing documents
copying	47
printing	33
resolution
features	2

print settings			85
scanning		63
specifications			2
restoring factory-set defaults							102
rollers, ordering			104
S
saving driver settings
Macintosh presets				37
Windows quick sets					32
scaling documents
copying		47
printing	33
scanner glass, cleaning					69
scanning
black and white 64
blank pages, troubleshooting
98
books	61
canceling		59
color 63
grayscale		64
HP LaserJet Scan (Windows)
59
loading originals on flatbed
scanner		26
methods		58
OCR software			62
photos	61
quality, troubleshooting						97, 98
resolution		63
speed, troubleshooting						97
TWAIN-compliant software							60
WIA-compliant software						60
scatter, troubleshooting					90
separation pad, ordering					104
serial number, product					66
service
critical error messages						83
hardware		111
part numbers			104
service agreements				110
settings
changing		9
Configuration report					66
factory-set defaults, restoring
102
presets (Macintosh drivers)							37
print jobs		28

ENWW

Image 140

HP M1005 manual Macintosh, troubleshooting

Contents

HP LaserJet M1005 MFP Page HP LaserJet M1005 MFP Copyright and License Table of contents Copy Using the devicePrinting Managing and maintaining the device Problem solvingScan Appendix a Accessories and ordering information Appendix B Service and support Appendix C Device specifications Appendix D Regulatory information125 127 Viii Device basics Device features Print Back view Device partsFront view Control panel Menu/Enter/OK button Software Minimum system requirements Supported operating systemsWindows requirements Macintosh requirements Software installation Windows Macintosh Printer driverPrinter-driver Help Changing printer-driver settings Preferences Installing Windows device software Uninstalling Windows device softwareSoftware for Windows HP LaserJet Scan software Software for Macintosh Installing Macintosh device softwareUninstalling Macintosh device software Enww Media specifications General guidelines Choosing paper and other mediaHP media Media to avoid Media that can damage the device Paper Guidelines for using mediaSymptom Problem with paper Colored paper Custom-size mediaLabels Transparencies Envelopes with double-side seams EnvelopesEnvelope construction Card stock and heavy media Envelopes with adhesive strips or flapsEnvelope storage Card stock construction Letterhead and preprinted forms Supported media weights and sizes Media Dimensions1 Weight Capacity2 2Tray 1 specifications Printing and storage environment Enww Using the device Loading media Loading documents to copy or scanLoading input trays Priority input tray Main input tray tray Print-settings priorities Controlling print jobsSelecting a source Selecting a type or size Using the device control panel Changing the default media size and typeTo change the default media size Changing the control-panel display language To change the default media type Printing Using features in the Windows printer driver Creating and using quick setsTo create a quick set To use quick sets Creating and using watermarks Resizing documentsTo use an existing watermark To reduce or enlarge a document Setting a custom paper size from the printer driver Using different paper and printing coversPrinting a blank first page or last Printing multiple pages on one sheet of paper Printing on both sides On the Finishing tab, select Print on Both Sides Manually Enww Using features in the Macintosh printer driver Creating and using presetsTo create a preset To use presets Printing a cover page Macintosh Printing multiple pages on one sheet of paper Macintosh Printing on both sides Macintosh Manual Duplex area, select Print on Both Sides Manually Enww Using archive print Printing on special media Canceling a print job Copy Canceling a copy job Starting a copy job To adjust the copy quality for the current job To adjust the default copy quality To adjust the default lighter/darker setting Adjusting the lighter/darker contrast settingTo adjust the lighter/darker setting for the current job Adjusting the copy size Reduction/enlargement settingsReducing or enlarging copies To reduce or enlarge copies for the current job To adjust the default copy size Copying multiple pages on one sheet of paper To change the number of copies for the current job To change the default number of copiesChanging the number of copies Media-size settings Media-type settingsTo change the default media-size setting Copying onto media of different types and sizes To change the default media-type setting type Copying a two-sided original to a two-sided document Copying two-sided documentsCopying a two-sided original to a one-sided document Copying two-sided documents To copy a book Copying photos and booksTo copy a photo Viewing copy settings Enww Scan Understanding scanning methods Scanning by using HP LaserJet Scan Windows Canceling a scan job Scanning by using other software Using TWAIN-compliant and WIA-compliant softwareScanning from a TWAIN-enabled program To scan from a TWAIN-enabled program To scan a book Scanning a photo or a bookTo scan a photo Scanning by using optical character recognition OCR software Readiris Scanner resolution and color Color Resolution and color guidelinesResolution Managing and maintaining the device Information pages Name Description Instructions Managing supplies Checking supplies status Storing suppliesReplacing and recycling supplies HP policy on non-HP supplies Enww Cleaning the device To clean the exteriorTo clean the scanner glass To clean the lid backing To clean the paper path Changing the print cartridge Enww Problem solving Problem-solving checklist Step Verification step Possible problems Solutions Number Step Verification step Possible problems Does the device print from the computer? Tips to avoid jams Clearing jamsCauses of jams Where to look for jams Input trays Enww Output bin Print-cartridge area Enww Control-panel messages Alert and warning messagesAlert and warning message tables Control panel message Description Recommended action Critical error messages Critical error message tables Scanner Error Turn off then on Improving print quality Print problemsPrint quality problems Print-quality checklist General print-quality issuesProblem Cause Solution Problem Cause Solution Paper path Problem Media might not meet HP specifications Reducing paper curl Media-handling problems Print-media guidelines Solving print-media problems Setting. See Reducing paper curl Performance problems Information pages Image problems Copy problemsPreventing problems Copy quality Media Lower-right corner of the glass Scan problems Solving scanned-image problems Solving scan-quality problems Scan-quality problemsPreventing problems Control-panel display problems You are unable to print from a third-party USB card Cause Solving common Macintosh problemsProblems with Mac OS X V10.3 and Mac OS X Software problem solving Reducing paper curl Problem-solving toolsRestoring the factory-set defaults Accessories and ordering information Cable and interface accessories SuppliesUser-replaceable parts Paper and other print media Paper and other print media Enww Service and support Hewlett-Packard limited warranty statement Print Cartridge Limited Warranty Statement Availability of support and service HP Customer Care Hardware service Extended warranty Guidelines for repacking the device Device specifications Physical specifications Electrical specificationsPower consumption Environmental specifications Acoustic emissions Table C-5Acoustic emissions 1,2 Enww Regulatory information Power consumption FCC complianceEnvironmental Product Stewardship program Protecting the environment Toner consumption HP LaserJet printing supplies Returns Non-U.S. returns Paper Material restrictions Material safety data sheet For more information Declaration of conformity Declaration of Conformity Country-/region-specific safety statements Laser safety statementCanadian DOC statement Korean EMI statement Finnish laser statement Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Glossary Enww Symbols/Numerics Index Enww First page, Windows settings Macintosh, troubleshooting Enww Selecting trays by Specifications Page CB376-90911* *CB376-90911