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HP M1005 manual Problem-solving tools, Restoring the factory-set defaults, Reducing paper curl

Models: M1005

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Problem-solving tools

The section describes the tools that can help you solve problems with your device.

Restoring the factory-set defaults

Restoring the factory-set defaults returns all of the settings to the factory defaults.

CAUTION This procedure deletes any pages that are stored in the memory. The procedure then automatically restarts the device.

1.On the device control panel, press Menu/Enter.

2.Use the < or the > button to select Service, and then press Menu/Enter.

3.Use the < or the > button to select Restore defaults, and then press Menu/Enter. The device automatically restarts.

Reducing paper curl

Use the Less paper curl setting to reduce curl in printed media.

1.On the device control panel, press Menu/Enter.

2.Use the < or the > button to select Service, and then press Menu/Enter.

3.Use the < or the > button to select Less paper curl, and then press Menu/Enter.

4.Use the < or the > button to select On, and then press Menu/Enter.

102 Chapter 9 Problem solving

ENWW

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HP M1005 manual Problem-solving tools, Restoring the factory-set defaults, Reducing paper curl

Contents

HP LaserJet M1005 MFP Page HP LaserJet M1005 MFP Copyright and License Table of contents Printing Using the deviceCopy Scan Problem solvingManaging and maintaining the device Appendix a Accessories and ordering information Appendix B Service and supportAppendix C Device specifications Appendix D Regulatory information125 127Viii Device basics Device features PrintFront view Device partsBack view Control panel Menu/Enter/OK buttonSoftware Minimum system requirements Supported operating systemsWindows requirements Macintosh requirementsSoftware installation Printer-driver Help Printer driverWindows Macintosh Changing printer-driver settings PreferencesInstalling Windows device software Uninstalling Windows device softwareSoftware for Windows HP LaserJet Scan softwareUninstalling Macintosh device software Installing Macintosh device softwareSoftware for Macintosh Enww Media specifications General guidelines Choosing paper and other mediaHP media Media to avoidMedia that can damage the device Symptom Problem with paper Guidelines for using mediaPaper Colored paper Custom-size mediaLabels TransparenciesEnvelope construction EnvelopesEnvelopes with double-side seams Card stock and heavy media Envelopes with adhesive strips or flapsEnvelope storage Card stock constructionLetterhead and preprinted forms Supported media weights and sizes Media Dimensions1 Weight Capacity22Tray 1 specifications Printing and storage environment Enww Using the device Loading media Loading documents to copy or scanLoading input trays Priority input trayMain input tray tray Print-settings priorities Controlling print jobsSelecting a source Selecting a type or sizeUsing the device control panel Changing the default media size and typeTo change the default media size Changing the control-panel display languageTo change the default media type Printing Using features in the Windows printer driver Creating and using quick setsTo create a quick set To use quick setsCreating and using watermarks Resizing documentsTo use an existing watermark To reduce or enlarge a documentSetting a custom paper size from the printer driver Using different paper and printing coversPrinting a blank first page or last Printing multiple pages on one sheet of paperPrinting on both sides On the Finishing tab, select Print on Both Sides ManuallyEnww Using features in the Macintosh printer driver Creating and using presetsTo create a preset To use presetsPrinting a cover page Macintosh Printing multiple pages on one sheet of paper MacintoshPrinting on both sides Macintosh Manual Duplex area, select Print on Both Sides ManuallyEnww Using archive print Printing on special mediaCanceling a print job Copy Canceling a copy job Starting a copy jobTo adjust the copy quality for the current job To adjust the default copy qualityTo adjust the lighter/darker setting for the current job Adjusting the lighter/darker contrast settingTo adjust the default lighter/darker setting Adjusting the copy size Reduction/enlargement settingsReducing or enlarging copies To reduce or enlarge copies for the current jobTo adjust the default copy size Copying multiple pages on one sheet of paperChanging the number of copies To change the default number of copiesTo change the number of copies for the current job Media-size settings Media-type settingsTo change the default media-size setting Copying onto media of different types and sizesTo change the default media-type setting type Copying a two-sided original to a one-sided document Copying two-sided documentsCopying a two-sided original to a two-sided document Copying two-sided documents To copy a photo Copying photos and booksTo copy a book Viewing copy settings Enww Scan Understanding scanning methods Scanning by using HP LaserJet Scan Windows Canceling a scan jobScanning by using other software Using TWAIN-compliant and WIA-compliant softwareScanning from a TWAIN-enabled program To scan from a TWAIN-enabled programTo scan a photo Scanning a photo or a bookTo scan a book Scanning by using optical character recognition OCR software ReadirisScanner resolution and color Resolution Resolution and color guidelinesColor Managing and maintaining the device Information pages Name Description InstructionsManaging supplies Checking supplies status Storing suppliesReplacing and recycling supplies HP policy on non-HP suppliesEnww Cleaning the device To clean the exteriorTo clean the scanner glass To clean the lid backingTo clean the paper path Changing the print cartridge Enww Problem solving Problem-solving checklist Step Verification step Possible problems Solutions NumberStep Verification step Possible problems Does the device print from the computer?Causes of jams Clearing jamsTips to avoid jams Where to look for jams Input trays Enww Output bin Print-cartridge areaEnww Control-panel messages Alert and warning messagesAlert and warning message tables Control panel message Description Recommended actionCritical error messages Critical error message tablesScanner Error Turn off then on Print quality problems Print problemsImproving print quality Print-quality checklist General print-quality issuesProblem Cause SolutionProblem Cause Solution Paper pathProblem Media might not meet HP specificationsReducing paper curl Media-handling problems Print-media guidelinesSolving print-media problems Setting. See Reducing paper curlPerformance problems Information pagesPreventing problems Copy problemsImage problems Copy quality Media Lower-right corner of the glass Scan problems Solving scanned-image problemsPreventing problems Scan-quality problemsSolving scan-quality problems Control-panel display problems Problems with Mac OS X V10.3 and Mac OS X Solving common Macintosh problemsYou are unable to print from a third-party USB card Cause Software problem solving Restoring the factory-set defaults Problem-solving toolsReducing paper curl Accessories and ordering information Cable and interface accessories SuppliesUser-replaceable parts Paper and other print mediaPaper and other print media Enww Service and support Hewlett-Packard limited warranty statement Print Cartridge Limited Warranty Statement Availability of support and service HP Customer CareHardware service Extended warrantyGuidelines for repacking the device Device specifications Physical specifications Electrical specificationsPower consumption Environmental specificationsAcoustic emissions Table C-5Acoustic emissions 1,2Enww Regulatory information Power consumption FCC complianceEnvironmental Product Stewardship program Protecting the environmentToner consumption HP LaserJet printing supplies Returns Non-U.S. returns Paper Material restrictionsMaterial safety data sheet For more information Declaration of conformity Declaration of ConformityCountry-/region-specific safety statements Laser safety statementCanadian DOC statement Korean EMI statementFinnish laser statement Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser ApparatGlossary Enww Symbols/Numerics IndexEnww First page, Windows settings Macintosh, troubleshooting Enww Selecting trays by Specifications Page CB376-90911* *CB376-90911