HP M1005 manual Scan-quality problems, Preventing problems, Solving scan-quality problems

Scan-quality problems

Preventing problems

The following are a few simple steps you can take to improve scan quality.

●Use high-quality originals.

●Load the media correctly. If the media is loaded incorrectly, it might skew, which causes unclear images. See Loading media for instructions.

●Adjust the software settings according to how you plan to use the scanned page. See Scanner resolution and color for more information.

Solving scan-quality problems

Problem Cause Solution

Blank pages	The original might have been loaded
	upside down.

On the flatbed scanner, place the original document face-down with the upper-left corner of the document at the lower-right corner of the glass.

Too light or dark	The resolution and color levels may	Verify that you have the correct resolution and color
	be set incorrectly.	settings. See Scanner resolution and color.
Unwanted lines	Ink, glue, correction fluid, or an	Clean the flatbed scanner surface. See To clean the
	unwanted substance might be on the	scanner glass.
	glass.

Black dots or streaks	Ink, glue, correction fluid, or an
	unwanted substance might be on the
	glass.

Clean the flatbed scanner surface. See To clean the scanner glass.

Unclear text	The resolution and color levels may
	be set incorrectly.

Verify that you have the correct resolution and color settings. See Scanner resolution and color.

98 Chapter 9 Problem solving ENWW