Problem

Cause

Solution

 

 

 

More than one sheet

The media tray might be overloaded.

Remove some of the media from the tray. See Loading

feeds at one time.

 

media.

 

 

 

 

The media might be wrinkled, folded,

Verify that the media is not wrinkled, folded, or

 

or damaged.

damaged. Try printing on media from a new or different

 

 

package.

 

 

 

The device does not pull

The device might be in manual feed

If Manual feed appears on the device control-

media from the media

mode.

panel display, press Menu/Enter to print the job.

input tray.

 

Verify that the device is not in manual feed mode

 

 

 

 

and print your job again.

 

 

 

 

The pickup roller might be dirty or

Contact HP Customer Care. See HP Customer Care or

 

damaged.

the support flyer that came in the device box.

 

 

 

 

The paper-length adjustment control

Adjust the paper-length adjustment control to the correct

 

in tray 1 is set at a length that is

length.

 

greater than the media size.

 

 

 

 

ENWW

Copy problems 95

Page 105
Image 105
HP M1005 manual Media