Scanner Error Turn off then on | HP M1005 guide

Control panel message	Description	Recommended action

		If the error persists, contact HP Customer
		Care. See HP Customer Care or the
		support flyer that came in the device box.

50.9 Fuser Error Turn off then on	The device has experienced an internal	Turn off the power by using the power
	hardware error.	switch, wait at least 30 seconds, and then
		turn on the power and wait for the device to
		initialize.
		If a surge protector is being used, remove
		it. Plug the device directly into the wall
		socket. Use the power switch to turn the
		device on.
		If the error persists, contact HP Customer
		Care. See HP Customer Care or the
		support flyer that came in the device box.

52 Scanner Error Turn off then on	The device has experienced a scanner error.	Turn off the power by using the power
		switch, wait at least 30 seconds, and then
		turn on the power and wait for the device to
		initialize.
		If a surge protector is being used, remove
		it. Plug the device directly into the wall
		socket. Use the power switch to turn the
		device on.
		If the error persists, contact HP Customer
		Care. See HP Customer Care or the
		support flyer that came in the device box.

54.1C Error Turn off then on	The device has experienced an internal	Turn off the power by using the power
	hardware error.	switch, wait at least 30 seconds, and then
		turn on the power and wait for the device to
		initialize.
		If a surge protector is being used, remove
		it. Plug the device directly into the wall
		socket. Use the power switch to turn the
		device on.
		If the error persists, contact HP Customer
		Care. See HP Customer Care or the
		support flyer that came in the device box.

Engine comm. Error	The device has experienced an internal	1. Turn off the power by using the power
	hardware error.		switch, and then wait at least 30
			seconds.
		2.	If a surge protector is being used,
			remove it. Plug the device directly into
			the wall socket.
		3.	Turn on the power and wait for the
			device to initialize.

If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the device box.

84 Chapter 9 Problem solving

ENWW

Image 94

HP M1005 manual Scanner Error Turn off then on

Contents

HP LaserJet M1005 MFP Page HP LaserJet M1005 MFP Copyright and License Table of contents Printing Using the deviceCopy Scan Problem solvingManaging and maintaining the device Appendix a Accessories and ordering information Appendix B Service and support 125 Appendix C Device specificationsAppendix D Regulatory information 127 Viii Device basics Device features Print Front view Device partsBack view Control panel Menu/Enter/OK button Software Windows requirements Minimum system requirementsSupported operating systems Macintosh requirements Software installation Printer-driver Help Printer driverWindows Macintosh Changing printer-driver settings Preferences Software for Windows Installing Windows device softwareUninstalling Windows device software HP LaserJet Scan software Uninstalling Macintosh device software Installing Macintosh device softwareSoftware for Macintosh Enww Media specifications HP media General guidelinesChoosing paper and other media Media to avoid Media that can damage the device Symptom Problem with paper Guidelines for using mediaPaper Labels Colored paperCustom-size media Transparencies Envelope construction EnvelopesEnvelopes with double-side seams Envelope storage Card stock and heavy mediaEnvelopes with adhesive strips or flaps Card stock construction Letterhead and preprinted forms Supported media weights and sizes Media Dimensions1 Weight Capacity2 2Tray 1 specifications Printing and storage environment Enww Using the device Loading input trays Loading mediaLoading documents to copy or scan Priority input tray Main input tray tray Selecting a source Print-settings prioritiesControlling print jobs Selecting a type or size To change the default media size Using the device control panelChanging the default media size and type Changing the control-panel display language To change the default media type Printing To create a quick set Using features in the Windows printer driverCreating and using quick sets To use quick sets To use an existing watermark Creating and using watermarksResizing documents To reduce or enlarge a document Printing a blank first page or last Setting a custom paper size from the printer driverUsing different paper and printing covers Printing multiple pages on one sheet of paper Printing on both sides On the Finishing tab, select Print on Both Sides Manually Enww To create a preset Using features in the Macintosh printer driverCreating and using presets To use presets Printing a cover page Macintosh Printing multiple pages on one sheet of paper Macintosh Printing on both sides Macintosh Manual Duplex area, select Print on Both Sides Manually Enww Using archive print Printing on special media Canceling a print job Copy Canceling a copy job Starting a copy job To adjust the copy quality for the current job To adjust the default copy quality To adjust the lighter/darker setting for the current job Adjusting the lighter/darker contrast settingTo adjust the default lighter/darker setting Reducing or enlarging copies Adjusting the copy sizeReduction/enlargement settings To reduce or enlarge copies for the current job To adjust the default copy size Copying multiple pages on one sheet of paper Changing the number of copies To change the default number of copiesTo change the number of copies for the current job To change the default media-size setting Media-size settingsMedia-type settings Copying onto media of different types and sizes To change the default media-type setting type Copying a two-sided original to a one-sided document Copying two-sided documentsCopying a two-sided original to a two-sided document Copying two-sided documents To copy a photo Copying photos and booksTo copy a book Viewing copy settings Enww Scan Understanding scanning methods Scanning by using HP LaserJet Scan Windows Canceling a scan job Scanning from a TWAIN-enabled program Scanning by using other softwareUsing TWAIN-compliant and WIA-compliant software To scan from a TWAIN-enabled program To scan a photo Scanning a photo or a bookTo scan a book Scanning by using optical character recognition OCR software Readiris Scanner resolution and color Resolution Resolution and color guidelinesColor Managing and maintaining the device Information pages Name Description Instructions Replacing and recycling supplies Managing suppliesChecking supplies status Storing supplies HP policy on non-HP supplies Enww To clean the scanner glass Cleaning the deviceTo clean the exterior To clean the lid backing To clean the paper path Changing the print cartridge Enww Problem solving Problem-solving checklist Step Verification step Possible problems Solutions Number Step Verification step Possible problems Does the device print from the computer? Causes of jams Clearing jamsTips to avoid jams Where to look for jams Input trays Enww Output bin Print-cartridge area Enww Alert and warning message tables Control-panel messagesAlert and warning messages Control panel message Description Recommended action Critical error messages Critical error message tables Scanner Error Turn off then on Print quality problems Print problemsImproving print quality Problem Cause Print-quality checklistGeneral print-quality issues Solution Problem Cause Solution Paper path Problem Media might not meet HP specifications Reducing paper curl Media-handling problems Print-media guidelines Solving print-media problems Setting. See Reducing paper curl Performance problems Information pages Preventing problems Copy problemsImage problems Copy quality Media Lower-right corner of the glass Scan problems Solving scanned-image problems Preventing problems Scan-quality problemsSolving scan-quality problems Control-panel display problems Problems with Mac OS X V10.3 and Mac OS X Solving common Macintosh problemsYou are unable to print from a third-party USB card Cause Software problem solving Restoring the factory-set defaults Problem-solving toolsReducing paper curl Accessories and ordering information User-replaceable parts Cable and interface accessoriesSupplies Paper and other print media Paper and other print media Enww Service and support Hewlett-Packard limited warranty statement Print Cartridge Limited Warranty Statement Availability of support and service HP Customer Care Hardware service Extended warranty Guidelines for repacking the device Device specifications Power consumption Physical specificationsElectrical specifications Environmental specifications Acoustic emissions Table C-5Acoustic emissions 1,2 Enww Regulatory information Environmental Product Stewardship program Power consumptionFCC compliance Protecting the environment Toner consumption HP LaserJet printing supplies Returns Non-U.S. returns Paper Material restrictions Material safety data sheet For more information Declaration of conformity Declaration of Conformity Canadian DOC statement Country-/region-specific safety statementsLaser safety statement Korean EMI statement Finnish laser statement Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Glossary Enww Symbols/Numerics Index Enww First page, Windows settings Macintosh, troubleshooting Enww Selecting trays by Specifications Page CB376-90911* *CB376-90911