HP M1005 manual Copy problems, Preventing problems, Image problems

Copy problems

Preventing problems

The following are a few simple steps you can take to improve copy quality:

●Use quality originals.

●Load the media correctly. If the media is loaded incorrectly, it might skew, causing unclear images and problems with the OCR program. See Loading documents to copy or scan for instructions.

NOTE Verify that the media meets HP specifications. If the media meets HP specifications, recurring feed problems indicate the pickup roller or separation pad is worn. Contact

HP Customer Care. See HP Customer Care or the flyer that came in the device box.

Image problems

Problem	Cause	Solution
Images are missing or	The print-cartridge toner-level might	Replace the print cartridge. See Changing the print
faded.	be low.	cartridge.
	The original might be of poor quality.	If your original is too light or damaged, the copy might
		not be able to compensate, even if you adjust the
		contrast. If possible, find an original document in better
		condition.

The original might have a colored background.

Colored backgrounds might cause images in the foreground to blend into the background, or the background might appear in a different shade. If possible, use an original document without a colored background.

Vertical white or faded	The media might not meet	Use media that meets HP specifications. See Media
stripes appear on the	HP specifications.	specifications.
copy.
	The print-cartridge toner-level might	Replace the print cartridge. See Changing the print
	be low.	cartridge.

Unwanted lines appear	The photosensitive drum inside the
on the copy.	print cartridge might have been
	scratched.

Install a new HP print cartridge. See Changing the print cartridge.

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