HP M1005 manual Scan problems, Solving scanned-image problems

Scan problems

Solving scanned-image problems

Problem Cause Solution

The scanned image is of poor quality.

The original might be a second- generation photo or picture.

●To eliminate the patterns, try reducing the size of the image after scanning.

●Print the scanned image to see if the quality is better.

	● Verify that your resolution and color settings are
	correct for the type of scan job that you are
	performing. See Scanner resolution and color.
The image that appears on the	● Try adjusting your computer monitor settings to
screen might not be an accurate	use more colors (or levels of gray). Typically, you
representation of the quality of the	make this adjustment by opening Display in
scan.	Windows Control Panel.
	● Try adjusting the resolution and color settings in
	the scanner software. See Scanner resolution and
	color.

Part of the image did not scan.

The original might have been loaded	Make sure that you have loaded the original correctly on
incorrectly.	the flatbed scanner. See Loading documents to copy or
	scan.
The scanner might be dirty.	Clean the scanner. See To clean the scanner glass.
The graphics settings might not be	Try changing the graphics settings. See Scanner
suitable for the type of scan job that	resolution and color.
you are performing.
The original might have been loaded	Make sure that the original is placed correctly on the
incorrectly.	flatbed scanner.
A colored background might be	Try adjusting the settings before you scan the original or
causing images in the foreground to	enhancing the image after you scan the original. See
blend into the background.	Scanner resolution and color.
The original is too small.	The minimum size that the flatbed scanner supports is
	25 x 25 mm (1 x 1 inch).
The media size is incorrect.	In Scan settings, make sure that the input media size is
	large enough for the document that you are scanning.
	See Scanner resolution and color.

The scan takes too long The resolution or color level is set		Change the resolution and color level settings to the
	too high.	correct settings for your job. See Scanner resolution
		and color.
	The software is set to scan in color.	The system default is color, which takes longer to scan
		even when scanning a monochrome original. If you
		acquire an image through TWAIN or WIA, you can
		change the settings so that the original scans in
		grayscale or black-and-white. See the device software
		Help for details.

A print job or copy job was sent before you tried to scan.

If someone sent a print job or copy job before you tried to scan, the scan will start if the scanner is not busy. However, because the device and scanner share memory, the scan might be slower.

ENWW Scan problems 97