HP M1005 manual Copy quality

Problem Cause Solution

Black dots or streaks	Ink, glue, correction fluid, or an	Clean the device. See Cleaning the device.
appear on the copy.	unwanted substance might be on the
	flatbed scanner.
Copies are too light or	The printer driver or device settings	Verify that the quality settings are correct. See Adjusting
dark.	may be incorrect.	the copy quality.
Text is unclear.	The printer driver or device settings	Verify that the quality settings are correct. See Adjusting
	may be incorrect.	the copy quality.

Media-handling problems

Problem	Cause	Solution
Poor print quality or	The paper is too moist, too rough,	Try another kind of paper, between 100 and 250
toner adhesion	too heavy or too smooth, or it is	Sheffield, 4 to 6% moisture content.
	embossed or from a faulty paper lot.
Dropouts, jamming, or	The paper has been stored	Store paper flat in its moisture-proof wrapping.
curl	incorrectly.
	The paper has variability from one	Turn the paper over.
	side to the other.
Excessive curl	The paper is too moist, has the	Use long-grain paper, or use the Less paper curl
	wrong grain direction, or is of short-	setting. See Reducing paper curl.
	grain construction.
	The paper varies from side-to-side.	Turn the paper over.
Jamming, damage to	The paper has cutouts or perforations.	Use paper that is free of cutouts or perforations.
device
Problems with feeding	The paper has ragged edges.	Use high-quality paper that is made for laser printers.
	The paper varies from side-to-side.	Turn the paper over.
	The paper is too moist, too rough,	Try another kind of paper, between 100 and 250
	too heavy or too smooth, has the	Sheffield, 4 to 6% moisture content, or use long-grain
	wrong grain direction, or is of short-	paper.
	grain construction or it is embossed
	or from a faulty paper lot.

Print is skewed (crooked). The media guides might be incorrectly adjusted.

Remove all media from the input tray, straighten the stack, and then load the media in the input tray again. Adjust the media guides to the width and length of the media that you are using and try printing again.

94 Chapter 9 Problem solving ENWW