Lucent Technologies 555-235-100 manual Basic Call Management System

5 Basic Call Management System

The following are the types of reports that can be generated:

•Real-time reports

~Agent Status

~System Status

~Vector Directory Number Status

•Historical reports

~Agent

~Agent Summary

~Split

~Split Summary

~Trunk Group

~Vector Directory Number report

DEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 5-14