Lucent Technologies 555-235-100 manual

Index C

Call Center, (continued) CentreVu Explorer II 5-6 CentreVu Supervisor 5-4 CentreVu Virtual Routing 5-20 Drop-In Solutions 5-25 features A-12

routing 5-1

Call Center Basic 5-17

Call Center Deluxe 5-18

Call Center Drop-In Solutions 5-25

Call Center Elite 5-19

Call Charge information 9-15

Call Coverage

call redirection 5-11

call coverage

voice messaging systems 4-2

Call Detail Recording 9-16

Call Forwarding All Calls, Interflow 5-11

Call Forwarding Off-Net, telecommuting 8-2

call management systems

CentreVu Call Management System 5-3 CentreVu Explorer II 5-6

CentreVu Supervisor 5-4

call redirection

Call Coverage 5-11 Interflow 5-11 Intraflow 5-11

call restrictions 9-20

Calling-Party Name Display 10-3 CallMaster digital telephones 5-11

central office trunks 10-15

Centralized Attendant Service 10-22 centralized messaging 4-8, 10-3

CentreVu Advocate 5-22

CentreVu Call Management System 5-3

CentreVu Compact Call Center Drop-In Solutions 5-25

CentreVu Explorer II 5-6

CentreVu Supervisor 5-4

CentreVu Virtual Routing 5-20

C-LAN interface 10-19

Class of Restriction reports 9-13

Class of Service reports 9-13

DEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 IN-4