Lucent Technologies 555-235-100 manual Requirements

5 Basic Call Management System Vu

Requirements

The following system requirements must be met for BCMS Vu to function properly:

•an IBM-compatible PC with:

~a 486DX/66 or higher processor

~a minimum of 16 megabytes (MB) of RAM

~a minimum of 500 MB of hard disk space is recommended. The requirements for disk space on the user’s PC depends on the size of the Call Center configuration and on the requirements for storing the historical data.

~a double-speed or higher CD-ROM drive

~an available serial port. A second serial port is required for remote maintenance using pcANYWHERE if connecting to an external modem. A third serial port is required if you are connected to a wallboard.

~a sound board and speakers are required for CD-ROM training

•Microsoft Windows 95 or Windows NT 4.0 or later

•BCMS software installed on DEFINITY ProLogix Solutions

•an 8400B Plus or 7400B Plus data module to connect the PC to DEFINITY ProLogix Solutions

DEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 5-16