Lucent Technologies 555-235-100 manual PassageWay Telephony Manager R2.0

7 PassageWay Direct Connection Solutions

PassageWay Telephony Manager R2.0

PassageWay Telephony Manager is a set of computer telephony integration (CTI) applications that enable you to control telephone calls (both incoming and outgoing) directly from your IBM-compatible PC. These applications run with Microsoft Windows 95 and Microsoft Windows NT 4.0 or later and provide you with an interface between your PC and DEFINITY ProLogix Solutions via your telephone.

PassageWay Telephony Manager increases your telecommunications capabilities by providing the following applications:

•Telephony Manager

Telephony Manager enables you to control telephone calls (both incoming and outgoing) directly from your PC. From the Telephony Manager window, you can:

~make calls from your PC

~answer calls at your PC

~view the calling/called party information for each call if you receive caller ID at your telephone

~provide space to take notes during calls

~place calls on hold with your PC

~hang up calls from your PC

~transfer calls from your PC

~set up and manage conference calls from your PC

~program system feature buttons

DEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 7-7