Lucent Technologies 555-235-100 manual CentreVu Compact Call Center Drop-In Solutions

5 CentreVu Compact Call Center Drop-In Solutions

CentreVu Compact Call Center Drop-In Solutions

The CentreVu Compact Call Center Drop-In Solutions are an easy and cost-effective way for businesses to implement small call centers. Two packages are available:

•Basic Package

The Basic Package offers the following features:

~support for 6, 12, or 25 agents

~DEFINITY Release 6.3 Deluxe Call Center software RTU license

~Basic Call Management System RTU license

~Basic Call Management System Vu Release 2 single-user license

~8400B+ data module

~CD-ROM-based ACD/Vectoring training

~CD-ROM based Basic Call Management System administrative training

•Deluxe Package

The Deluxe Package offers the following features:

~support for 6, 12, or 25 agents

~DEFINITY Release 6.3 Deluxe Call Center software RTU license

~Basic Call Management System RTU license

~Basic Call Management System Vu Release 2 single-user license

~8400B+ data module

DEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 5-25