Lucent Technologies 555-235-100 manual CentreVu Supervisor

5 CentreVu Supervisor

•connect to a LAN. This also allows a CentreVu Supervisor users to print reports on any network printer for which the user has permissions.

•view reports on the Web, which saves time and distribution costs

•schedule reports, printing and other administrative operations at a later time

•access multi-site, real-time reporting for optimal call center management

CentreVu Supervisor gives call centers access to these capabilities from the convenience of desktop PC supported by Windows 95, Windows 98, or Windows NT 4.0.

The recommended PC configuration to support Call Center client applications in a Windows environment is:

•Processor: Pentium 133 MHz or faster

•RAM: 48 megabytes

•Resolution: SVGA with a graphics adapter supporting 16-bit color (64K colors) or higher, with 800x600 resolution or higher

•Available free disk space: 30 megabytes or more before installation of CentreVu Supervisor (English)

•Communications: TCP/IP protocol stack

DEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 5-5