Lucent Technologies 555-235-100 manual On Hold and Delayed Announcement Systems

3 On Hold and Delayed Announcement Systems

On Hold and Delayed Announcement Systems

Lucent Technologies offers the following external announcement systems for DEFINITY ProLogix Solutions:

•Magic On Hold® Express Systems

Magic On Hold Express systems provide businesses with fully customized, professionally produced announcements for customer-specific “on hold” environments. The professionally produced announcements are delivered remotely to your company directly from the production studio. Production options include legally licensed background music and/or customized information messages that play when a caller is placed on hold or in queue.

•Magic On Hold Systems

Magic On Hold systems provide businesses with up to 3 minutes of continuous radio programming for customer specific on hold environments. Production options include legally licensed background music and/or customized information messages that play when a caller is placed on hold or in queue.

DEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 3-3