HP Utility for Mac OS X .........................................................................................................................................

60

Open the HP Utility ............................................................................................................................

60

HP Utility features .............................................................................................................................

60

Product security features ....................................................................................................................................

62

Set or change the product password ................................................................................................

62

Lock the product ...............................................................................................................................

63

Economy settings ................................................................................................................................................

64

Print with EconoMode .......................................................................................................................

64

Configure the Sleep/Auto Off After setting ......................................................................................

64

A Cartridge is low or Cartridge is very low message displays on the product control panel .............................

66

Enable or disable the Very Low settings ..........................................................................................

66

Replace the toner cartridge .................................................................................................................................

68

8 Solve problems ...........................................................................................................................................

71

Control panel help system (touchscreen models only) ......................................................................................

72

Interpret control-panel light patterns (LED model only) ...................................................................................

73

Print information pages ......................................................................................................................................

75

Configuration page ............................................................................................................................

75

Supplies status page .........................................................................................................................

75

Restore the factory-set defaults ........................................................................................................................

77

Solve paper feed or jam problems ......................................................................................................................

78

The product does not pick up paper .................................................................................................

78

The product picks up multiple sheets of paper ................................................................................

78

Frequent or recurring paper jams .....................................................................................................

78

Prevent paper jams ...........................................................................................................................

80

Clear jams from the input tray ............................................................................................................................

81

Clear jams in the toner-cartridge area ................................................................................................................

84

Clear jams in the output bin ................................................................................................................................

87

Clear jams in the document feeder .....................................................................................................................

90

Improve print quality ...........................................................................................................................................

92

Print from a different software program .........................................................................................

92

Set the paper-type setting for the print job .....................................................................................

92

Check the paper-type setting (Windows) .......................................................................

92

Check the paper-type setting (Mac OS X) .......................................................................

92

Check the toner-cartridge status ......................................................................................................

93

Print a cleaning page .........................................................................................................................

93

Inspect the toner cartridge for damage ...........................................................................................

94

Check the paper and printing environment ......................................................................................

94

Use paper that meets HP specifications ........................................................................

94

Check the product environment .....................................................................................

95

Check the EconoMode settings .........................................................................................................

95

ENWW

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