Solve problems | HP MFP M127fw, MFP M127fn specification

4.Remove the toner cartridge.

5.Remove any jammed paper visible in the input tray area. Use both hands to remove jammed paper to avoid tearing the paper.

6.Remove any jammed paper from the toner-cartridge area.

82 Chapter 8 Solve problems

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HP MFP M127fw, MFP M127fn manual Solve problems

Contents

Laserjet PRO MFP Page HP LaserJet Pro MFP M125, M126, M127, M128 Copyright and License Trademark Credits Table of contents Additional printing information HP ePrint HP ePrint software AirPrint Solve problems 100 101102 103 114 Vii Viii Product introduction Product comparison Product views Control panel overview Product comparison Product introduction Product comparison Product views Product front view Product back view Product views Control panel overview M125a, M125r, M125ra, M126a M125nw, M125rnw, M126nw Control panel overview M127fn, M128fn, M127fp, M128fp 3 4 M127fw and M128fw Control-panel Home screen touchscreen only Paper trays Supported paper sizes and types Load the input tray Size Dimensions Supported paper sizes and typesSupported paper sizes Supported paper sizes Supported paper types Supported paper types Supported paper sizes and types Load the input tray Paper type Duplex mode How to load paper Load the input tray Tray adjustment for small paper sizes Enww Paper trays Print How to print Windows Print tasks WindowsManually print on both sides Windows Print Print tasks Windows Print Print multiple pages per sheet Windows Print Select the paper type Windows Print Additional printing information Manually print on both sides Mac OS How to print Mac OSPrint tasks Mac OS Print tasks Mac OS X Print multiple pages per sheet Mac OSSelect the paper type Mac OS Enww Web-based printing HP ePrintHP ePrint software Web-based printing AirPrint Set up HP Wireless Direct Printing Wireless Menu Wireless Direct Settings On/Off Print Copy Make a copy LED control panel Copy on both sides duplex Copy on both sides duplexOptimize copy quality Touchscreen control panel Enww Reduce or enlarge copies LED control panel only Scan by using the HP Scan software Windows Scan Scan by using the HP Scan software Mac OS Fax Fax Connect and configure the product for faxConnect the product Configure the product Control panel HP Fax Setup Wizard WindowsConnect and configure the product for fax Select Time/Date HP Fax Setup Wizard Windows Select Fax Header Select Fax Setup, and then select Fax Set-Up Utility Select Answer Mode Select Rings to Answer Select Advanced Setup, and then select Fax/Tel Ring Time Select Extension Phone Install the HP Fax software Windows, optional Send a fax Send a fax Select Start Fax Send a fax using the HP software WindowsUse the keypad to enter the fax number Select Individual Setup Create, edit, and delete speed-dial entriesCreate and edit speed-dial entries Delete speed-dial entries Select Delete Entry Manage the product Change the product connection type Windows Use HP Web Services applications touchscreen models only Touch the Enable Web Services button HP Device Toolbox Windows Tab or section Description Home tabSystem tab Print tab Networking tab HP Device Toolbox WindowsTab or section Description Fax tab HP Utility features HP Utility for Mac OSOpen the HP Utility Click the Utility tab HP Utility for Mac OS X Product security features Set or change the product password Product security features Lock the product Print with EconoMode Economy settingsConfigure the Sleep/Auto Off After setting System Setup Energy Settings Sleep/Auto Off After Select the time for the Sleep/Auto Off delaySystem Setup Energy Settings Wake/Auto On Events Economy settings Enable or disable the Very Low settings System Setup Supply Settings Black Cartridge Very Low Setting Replace the toner cartridge Replace the toner cartridge Close the top cover Lower the scanner assembly Solve problems Control panel help system touchscreen models only Interpret control-panel light patterns LED model only Light status Error code State of the productInterpret control-panel light patterns LED model only Light status Error code State of the product Action Are blinking Is not installed correctly Toner light is on Configuration Touch the Configuration Report buttonPrint information pages Supplies status Touchscreen control panel Restore the factory-set defaults Restore the factory-set defaults Solve paper feed or jam problems Product does not pick up paperProduct picks up multiple sheets of paper Frequent or recurring paper jams Solve paper feed or jam problems Prevent paper jams Clear jams from the input tray Clear jams from the input tray Solve problems Enww Clear jams in the toner-cartridge area Clear jams in the toner-cartridge area Close the top cover Lower the scanner assembly Clear jams in the output bin Clear jams in the output bin Solve problems Close the top cover Lower the scanner assembly Clear jams in the document feeder Clear jams in the document feeder Print from a different software program Set the paper-type setting for the print jobImprove print quality Improve print quality Print a cleaningCheck the toner-cartridge status Inspect the toner cartridge for damage Check the paper and printing environment Check the EconoMode settings Check the product environment Check the scanner glass for dirt and smudges Check the paper settingsImprove copy and scan quality System Setup Paper Setup Optimize for text or picturesEdge-to-edge copying Improve copy and scan quality Solve problems Check the send-fax resolution setting Select Fax SetupImprove fax image quality Check the scanner glass for dirt or smudges Check the lightness/darkness setting Check the Error Correction settingSelect Advanced Setup, and then select Fax Resolution Select the desired resolution setting, and then touch OK Check the Fit-to-Page setting Send to a different fax machine Check the senders fax machine Solve wired network problems Computer is using the incorrect IP address for the productPoor physical connection Computer is unable to communicate with the product Computer or workstation might be set up incorrectly Product is disabled, or other network settings are incorrect Solve wireless network problems Solve wireless network problemsWireless connectivity checklist Cannot connect more computers to the wireless product Network does not appear in the wireless networks list Reduce interference on a wireless network Wireless network is not functioningPerform a wireless network diagnostic test Enww Solve fax problems Check the hardware setupSolve fax problems LCD control panel Increase the Fax Speed setting Solve problems Faxes are sending slowly Turn on the Error Correction setting from the control panel Fax quality is poorLCD control panel Touchscreen control panel Button Touch the Setup Button Fax cuts off or prints on two pages Parts, supplies, and accessories 113 Order parts, accessories, and supplies Customer self-repair partsAccessories Parts, supplies, and accessories Index Password, setting Network installation Networking Networks Restoring factory-set defaultsLED, light patterns Network problems Wired network 103Page CZ172-90968* *CZ172-90968